[24]7 Customer Journey Analytics

By [24]7 Customer Journey Analytics

Web Analytics Software Onetime(Perpetual License)

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About

Customer Journey Analytics software is available 24/7 to help businesses understand complex customer journeys and identify where things go wrong and how they can improve. With simplified root cause analysis and interactive visualisations, you can quickly activate change. [24]7 Customer Service Analysts can use Journey Analytics to graphically slice, dice, and click to learn how to promote digital adoption, what drives repeat calls, and more. A suite of tools lets you manage human and bot interactions across digital and voice channels. You can modernise voice calls with [24]7 Active Share by empowering agents to provide graphically rich digital content directly to customers. [24]7.ai Engagement Cloud allows you to quickly design, manage, and deploy the leading conversational AI apps on a single platform. [24]7.ai also transforms customer service by empowering self-service automation and allowing customers to get what they want faster.

Key Features

✓ Alert Notifications
✓ Multiple Site Management
✓ Report Generation
✓ Time on site Tracking
✓ User Interaction Tracking
✓ Goal Tracking
✓ Conversion Tracking
✓ Campaign Management
✓ Event Tracking
✓ Heatmaps

Screenshots

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Pricing

[24]7 Customer Journey Analytics

USD0

Understand how customers interact across touchpoints
See what is working and what is not
Identify root cause of issues
Understand how customers interact across touchpoints
See what is working and what is not
Identify root cause of issues

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Frequently Asked Questions

How much does [24]7 Customer Journey Analytics cost? ▼

[24]7 Customer Journey Analytics offers 1 pricing plan(s):

[24]7 Customer Journey Analytics — USD0.00

What is [24]7 Customer Journey Analytics used for? ▼

[24]7 Customer Journey Analytics is a Web Analytics Software solution. Top features include:

Alert Notifications
Multiple Site Management
Report Generation
Time on site Tracking
User Interaction Tracking

Does [24]7 Customer Journey Analytics offer a free trial? ▼

[24]7 Customer Journey Analytics does not currently offer a free trial.

What support does [24]7 Customer Journey Analytics provide? ▼

[24]7 Customer Journey Analytics provides Online (Ticket) support.

Is [24]7 Customer Journey Analytics cloud-based or on-premise? ▼

[24]7 Customer Journey Analytics is Cloud Hosted software.

What training resources does [24]7 Customer Journey Analytics offer? ▼

[24]7 Customer Journey Analytics provides Help Guides,Blogs,Video Guides for training.

Company [24]7 Customer Journey Analytics

HQ San Jose, California United States

Starting price Free

Deployment Cloud Hosted

Languages English

Free Trial Not Available