Acquire
By Acquire
- ✓ Visitor Targeting
- ✓ Transfers
- ✓ Shortcut Messages
- ✓ Persistent Chat
- ✓ Offline Form
- ✓ Knowledge Database
- ✓ Co-Browsing
- ✓ Agent Scheduling
- ✓ Video Chat
- ✓ Call Me Option
- Chat
- Cobrowse
- Video
- Voice
- Unified Agent Workspace
- Custom Notifications & Chat Rules
- Multilingual Support
- Conversation Routing
- 50+ Out-of-the Box Reports
- Chat
- Cobrowse
- Video
- Voice
- Unified Agent Workspace
- Custom Notifications & Chat Rules
- Multilingual Support
- Conversation Routing
- 50+ Out-of-the Box Reports
- Includes features of Teams plan
- plus
- Sequence & AI Chatbots
- AI Auto Suggestion
- SLAs & Queue Prioritization
- Advanced Routing
- Agent Performance Insights
- Knowledge Base
- Real-time Dashboards
- Includes features of Teams plan
- plus
- Sequence & AI Chatbots
- AI Auto Suggestion
- SLAs & Queue Prioritization
- Advanced Routing
- Agent Performance Insights
- Knowledge Base
- Real-time Dashboards
- Includes features of Professional plan
- plus
- Advanced Queuing
- Audit Logging
- Custom Roles & Permissions
- Business Workflows
- Sentiment Analysis
- Custom Reporting
- Dedicated Account Manager
- Dedicated Server Environment
- SSO
- Includes features of Professional plan
- plus
- Advanced Queuing
- Audit Logging
- Custom Roles & Permissions
- Business Workflows
- Sentiment Analysis
- Custom Reporting
- Dedicated Account Manager
- Dedicated Server Environment
- SSO
What do you like best? I love the co-browsing option because our agents will be able to see what's exactly on the customer's screen What do you dislike? The screen share option seems unnecessary because a software has to be downloaded only to vie...
What do you like best? The best thing about Acquire's chat solution is the simplicity at which it can be integrated into any website. In addition to this simplicity, Acquire's system uses innovative solutions to allow their clients to stand out among th...
What do you like best? I really like the different things I can do with the triggers such as hiding the widget when no agent is online. What do you dislike? Had some problems with multilanguage setup but their team was really fast to help out. ...
What do you like best? No-nonsense tool. Easy to reach out to our customers and help them out while shopping on our website. Possibility to take over the visitor's screen. This is really a very easy way to help our customers. Good customer support...
What do you like best? We trialed mainly for the co-browse functionality. Simple enough to setup and is significantly a better option for us than screen sharing. Meets all security compliance considerations such as the customer field masking which is pa...
Acquire offers 3 pricing plan(s):
- Teams — USD0.00
- Professional — USD0.00
- Enterprise — USD0.00
Acquire is a Live Chat Software solution. Top features include:
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
Acquire does not currently offer a free trial.
Acquire provides Phone,Online (Ticket) support.
Acquire is Cloud Hosted software.
Acquire provides Help Guides,Blogs,Video Guides for training.
