Adereso Helpdesk
By Adereso Helpdesk
Help Desk Software
Monthly,Yearly
About
Adereso Helpdesk software is a platform used to receive your customers' questions in one place for better experiences. The software offers tools to track messages with our ticket system to improve agent performance and simplify your customer service tasks. Collaborate with team and generate reports to measure business performances across channels. Small, Medium companies make use of the software.
Key Features
- ✓ Incident Management
- ✓ Social Media Integration
- ✓ Multi-Channel Communication
- ✓ Macros (Templated Responses)
- ✓ Customizable Branding
- ✓ Ticket Management
- ✓ Surveys & Feedback
- ✓ Known Issue Management
- ✓ Knowledge Base
- ✓ Contract (SLA Management)
- ✓ Community Forums
- ✓ Automated Routing
- ✓ Alerts (Escalation)
- ✓ Self Service Portal
- ✓ Live Chat
- ✓ Document Storage
Screenshots
Screenshot 1
Pricing
Professional
USD49/User/Month
- Up to 10
- 000 API requests
- 1 Weekly export
- 100 escalations per week
- Up to 1 month of historical data
- WhatsApp for USD $49 per Month
- Twitter for $45 per Month
- Up to 10
- 000 API requests
- 1 Weekly export
- 100 escalations per week
- Up to 1 month of historical data
- WhatsApp for USD $49 per Month
- Twitter for $45 per Month
Business
USD69/User/Month
- Up to 50
- 000 API requests
- 3 Exports per week
- 1
- 000 escalations per week
- Up to 3 months of historical data
- WhatsApp for USD $41 per Month
- Twitter for USD $38 per Month
- Up to 50
- 000 API requests
- 3 Exports per week
- 1
- 000 escalations per week
- Up to 3 months of historical data
- WhatsApp for USD $41 per Month
- Twitter for USD $38 per Month
Enterprise
USD0
- Minimum 10 users
- Unlimited API requests
- Unlimited exports
- Unlimited escalations
- Unlimited historical data viewing
- 1 WhatsApp account
- 1 Twitter account
- Minimum 10 users
- Unlimited API requests
- Unlimited exports
- Unlimited escalations
- Unlimited historical data viewing
- 1 WhatsApp account
- 1 Twitter account
User Reviews
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Frequently Asked Questions
How much does Adereso Helpdesk cost?
▼
Adereso Helpdesk offers 3 pricing plan(s):
- Professional — USD49.00 /User/Month
- Business — USD69.00 /User/Month
- Enterprise — USD0.00
What is Adereso Helpdesk used for?
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Adereso Helpdesk is a Help Desk Software solution. Top features include:
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
Does Adereso Helpdesk offer a free trial?
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Yes, Adereso Helpdesk offers a 0-day free trial.
What support does Adereso Helpdesk provide?
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Adereso Helpdesk provides Online (Ticket) support.
Is Adereso Helpdesk cloud-based or on-premise?
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Adereso Helpdesk is Cloud Hosted software.
What training resources does Adereso Helpdesk offer?
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Adereso Helpdesk provides Help Guides,Blogs for training.
