Aircall
AI-powered customer conversations made easy
Aircall seamlessly integrates voice, SMS, WhatsApp, and social media channels into a single platform, with bi-directional syncing across 200+ essential business apps. Imagine your CRM and Helpdesk data flowing effortlessly into every customer interaction, empowering your team to deliver smarter, more personalized experiences. Trusted by over 22,000 businesses globally, Aircall's AI-powered platform supercharges sales and support. We automate the busywork—optimizing call routing, automating repetitive tasks–while simultaneously delivering actionable insights from across every customer interaction. As a result, your teams are free to focus on what truly matters: building and maintaining customer relationships.
- ✓ Outbound Call Center
- ✓ Inbound Call Center
- ✓ Queue Management (Calls)
- ✓ IVR Support
- ✓ Call Monitoring
- ✓ Call Recording
- ✓ Caller ID
- ✓ Contact History
- ✓ Smart Call Tracking
- 100+ integrations and API access
- Unlimited inbound calls
- IVR call recording and click to dial
- Send and receive SMS and MMS
- Softphone for desktop Android iOS
- Unlimited simultaneous outbound calls
- All features from the Essentials plan Plus
- All AI Assist features included
- Salesforce CTI integration
- Mandatory call tagging
- Advanced analytics and live monitoring
- Advanced support features including smart routing
- manual and automated queue call back
- Advanced sales features including Power Dialer & Voicemail Drop
What do you like best? We can use it on a variety of devices, and it is relatively inexpensive. Because it does work all right, and it does not have constant issues, it isn't the worst option out there, especially because of the inexpensive price p...
What do you like best? Service web pages, etc all look professional, but after period of using it it comes out quality of calls was bad. We decided not to use it. After testing aircall.io, talkdesk, we have chosen nectar desk as best of available s...
What do you like best? Nothing. See negatives. Avoid at all costs. What do you dislike? 1) Their service and customer service is rubbish. Every single call was poor quality. 2) Their apps don't work properly. 2) Their pricing is ...
What do you like best? Nothing. It's more expensive than the competitors. Their integration with anything is awful; what's the use of the power dialer if hubspot communication is not bi-directional. What do you dislike? Everything. There...
What do you like best? The training process only because the representative was professional. What do you dislike? You name it the support once we were live. The monthly bill, the lack of features.. the list goes on ...
Aircall offers 2 pricing plan(s):
- Essentials — USD30.00 /license
- Professional — USD50.00 /license
Aircall is a Business Phone System solution. Top features include:
- Outbound Call Center
- Inbound Call Center
- Queue Management (Calls)
- IVR Support
- Call Monitoring
Yes, Aircall offers a 0-day free trial.
Aircall provides Phone,Email,Online (Ticket),Business Hours support.
Aircall is Cloud Hosted,Hybrid software.
Aircall provides Help Guides,Video Guides,Blogs for training.
