Amwell

By Amwell

★ 2.7 · 244 reviews Telemedicine Software Onetime(Perpetual License)

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About

AmWell is a cloud-based telemedicine management solution designed for practices of all sizes. Amwell’s telehealth solution spans the care continuum from urgent care to acute care. Amwell’s purpose-built telemedicine carts bring remote physicians right to the side of the patient and are designed and tested to be reliable, safe, and user‑friendly. Amwell’s kiosks are on‑site clinics that facilitate on‑demand health care consultations from a physical point of care. Amwell’s EHR integrations allow telehealth to embed into existing clinical workflows and patient portals.

Key Features

✓ Personalized URL
✓ Care Summary
✓ Patient Queue
✓ Patient Portal
✓ GDPR Compliance
✓ HIPAA Compliant
✓ Payments
✓ File Transfer
✓ Reminders
✓ Patient Records Management
✓ Alert Notifications
✓ Live Chat

Pricing

Amwell

USD0

Urgent Care
Pediatrics
Telestroke
Population Health Management
Telepsychiatry
Chronic Disease Management
Urgent Care
Pediatrics
Telestroke
Population Health Management
Telepsychiatry
Chronic Disease Management

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User Reviews + Write a Review

Rita Praefke

★☆☆☆☆

Virtual Visit does not work.

They claim they will provide a virtual visit online but their video system never works. I just spent an hour and a half getting knocked out twice and then promised a phone call visit which never happened. When I called back to ask why they didn't call me ba...

Renae Balistreri

★☆☆☆☆

Doctor never called in prescriptions

Had spoken with doctor on a virtual visit at 10:23 this morning went to pick up prescriptions at 6pm only to find out Dr. Cavanough never sent them to my pharmacy. Have now spent over an hour with Amwell customer service and they tell me it could take up to...

Michelle Kubicki

★☆☆☆☆

Riped off

Paid 40$ for the doctor to tell me I needed a culture for a UTI. Called in a prescription for a medicine that is cheaper over the counter AZO. This is a rip-off, they give you medicine you already been taking. Save your money or go to cvs.

Lynsey

★☆☆☆☆

Highly unethical business practices

This is a bad review for Amwell and United Healthcare (UHC), who seem to be conspiring together in my opinion. The process to use this service is as follows;1. When signed on to UHC's website they link directly to Amwell for virtual visits with an ad-like b...

Tammy Dickey

★☆☆☆☆

I will never use Amwell again

I will never use Amwell again. I payed my copay then a claim was filed portion left owing was my responsibility and without and notification from Amwell about amount I owe they just took it out of my account without letting me know that is not good business...

Read All 244 Reviews

Frequently Asked Questions

How much does Amwell cost? ▼

Amwell offers 1 pricing plan(s):

Amwell — USD0.00

What is Amwell used for? ▼

Amwell is a Telemedicine Software solution. Top features include:

Personalized URL
Care Summary
Patient Queue
Patient Portal
GDPR Compliance

Does Amwell offer a free trial? ▼

Amwell does not currently offer a free trial.

What support does Amwell provide? ▼

Amwell provides Business Hours support.

Is Amwell cloud-based or on-premise? ▼

Amwell is Cloud Hosted software.

What training resources does Amwell offer? ▼

Amwell provides Help Guides,Blogs,Video Guides for training.

Company Amwell

HQ Boston, Massachusetts United States

Starting price Free

Deployment Cloud Hosted

Languages English

Free Trial Not Available