Assembled
By Assembled
- ✓ Employee Timeclock
- ✓ Shift Swapping
- ✓ Staff Notification
- ✓ Workforce Forecasting
- ✓ Employee Portal
- ✓ Real-time Reporting
- ✓ Drag and drop Builder
- ✓ Automated Scheduling
- ✓ Compliance Tracking
- ✓ Reminders
- ✓ Predefined Templates
- Team scheduling
- Recurring schedule templates
- Google Calendar integration
- Slack integration
- Time off management
- Customizable event types
- Programmatic access via REST API
- Historical volume and per-interval metrics
- Granular staffing analytics
- Forecast accuracy reporting
- CSV exports
- Role-based permissions
- Customizable queues
- teams
- sites
- skills
- White-glove onboarding
- Shared Slack channels
- Team scheduling
- Recurring schedule templates
- Google Calendar integration
- Slack integration
- Time off management
- Includes features of Core plan
- plus
- Out of the box
- tailored forecasting: Zendesk
- Intercom
- Customer
- ServiceCloud
- Built-in seasonality
- long-term trends
- and outlier detection
- Manual overrides and customizable imports
- Multi-channel forecasting: Email
- phone
- chat
- Real-time dashboard
- Team training
- Includes features of Core plan
- plus
- Out of the box
- tailored forecasting: Zendesk
- Intercom
- Customer
- ServiceCloud
- Built-in seasonality
- long-term trends
- and outlier detection
- Manual overrides and
- Includes features of Pro plan
- plus
- Optimal schedule generation
- Algorithmic activity filling
- Out of the box
- tailored forecasting: Custom integrations and queue-specific forecast
- Multi-channel forecasting: Custom channels
- Queue-specific forecasting
- Real-time dashboard: Custom
- Dedicated account manager
- Quarterly business reviews
- Includes features of Pro plan
- plus
- Optimal schedule generation
- Algorithmic activity filling
- Out of the box
- tailored forecasting: Custom integrations and queue-specific
What do you like best? I like there are different ways to sort and different views - day, week, etc. What do you dislike? I wish there were a different color scheme. I appreciate that the main color is dark so it's easier on the eyes, b...
What do you like best? I like the fact that you can see an overview of each hour from individual agents. It is also helpful for agents to be able to see what others are doing in case there is a change to the schedule. What do you dislike? ...
What do you like best? We use Assembled to generate a daily schedule for agents in multiple departments. Agents are scheduled using an algorithm to match schedule availability with volume needs. This helps us create a daily "breakdown" to 90% compl...
What do you like best? Assembled has greatly reduced the amount of time spent creating daily schedules. Their daily scheduling algorithm automated about 80% of our daily scheduling and is simple to use. We previously were using Google sheets for da...
What do you like best? Assembled really simplifies the complicated task of seeing your staffing across interval and vendor sites. Not only are we able to create/manage internal schedules directly in the tool, but we can also have all of our 1000+ v...
Assembled offers 3 pricing plan(s):
- Core — USD15.00 /User/Month
- Pro — USD35.00 /User/Month
- Enterprise — USD0.00
Assembled is a Employee Scheduling Software solution. Top features include:
- Employee Timeclock
- Shift Swapping
- Staff Notification
- Workforce Forecasting
- Employee Portal
Assembled does not currently offer a free trial.
Assembled provides Online (Ticket),Business Hours support.
Assembled is Cloud Hosted software.
Assembled provides Help Guides,Blogs for training.
