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atSpoke

atSpoke

By atSpoke

★ 4.5  ·  62 reviews Service Desk Software Onetime(Perpetual License)
Free Demo Compare Alternatives Write a Review
About
At Okta, we believe that identity is the key to unlocking customer and employee creativity. Our identity and access management services provide the security and flexibility you need to embrace any technology, from cloud to ground. With our Okta Integration Network, you can securely connect to any application, automate any process, and empower any user. Okta provides secure cloud single sign-on, ideally suited to security, IT, and user needs. Our user authentication services create safe, seamless consumer experiences. We offer the ability to manage, store, and collect user profile data at scale, and remove the friction from your connections with vendors, partners, and customers. Additionally, our easy-to-implement automation can help you manage provisioning like a pro. If you're looking for a way to take your customer and employee creativity to the next level, Okta is the identity platform for you.
Pricing
Standard
USD5/User/Month
  • Create up to 1 team
  • Request management
  • Integrated knowledge base
  • AI-powered self-service
  • Request types & forms
  • Slack
  • Teams
  • email
  • and SMS channels
  • Analytics dashboard
  • API access
  • Assignment rules
  • Private notes
  • Custom lists
  • Tags
  • Activity log for requests
  • Email support
  • Create up to 1 team
  • Request management
  • Integrated knowledge base
  • AI-powered self-service
  • Request types & forms
  • Slack
  • Teams
  • email
  • and SMS channels
  • Analytics dashboard
  • API access
  • Assignment rules
  • Private notes
  • Custom lists
  • Tags
  • Ac
Contact Sales
Plus
USD6/User/Month
  • Create up to 3 teams
  • Request management
  • Integrated knowledge base
  • AI-powered self-service
  • Request types & forms
  • Slack
  • Teams
  • email
  • and SMS channels
  • Analytics dashboard
  • API access
  • Assignment rules
  • Private notes
  • Custom lists
  • Tags
  • Activity log for requests
  • Email support
  • Request PDF export
  • Tasks & approvals
  • Sequential tasks
  • Assignment rules
  • Service level agreements
  • Business hours & time zone support
  • CSAT
  • Merged Requests
  • Resource preference & visibility
  • SAML/SSO
  • User provisioning & deprovisioning
  • H
Start Free Trial
Enterprise
USD0
  • Create unlimited teams
  • Request management
  • Integrated knowledge base
  • AI-powered self-service
  • Request types & forms
  • Slack
  • Teams
  • email
  • and SMS channels
  • Analytics dashboard
  • API access
  • Assignment rules
  • Private notes
  • Custom lists
  • Tags
  • Activity log
  • Email support
  • Request PDF export
  • Tasks & approvals
  • Sequential tasks
  • Assignment rules
  • Service level agreements
  • Business hours & time zone support
  • CSAT
  • Merged Requests
  • Resource preference & visibility
  • SAML & SSO
  • User provisioning & deprovisioning
  • HRIS integ
Get Started
User Reviews + Write a Review
AI
Administrator in Retail
★★★☆☆
"Honest review"

What do you like best? It's a modern Slack heavy ticketing system that is easy to use. Their CSM is fantastic and has help has use the product to its full potential. Great support from CSM and very agile company. What do you dislike? Th...

ER
Emily R
★★★☆☆
"Very useful tool, with limitations."

What do you like best? I like the ease of adding things to the knowledge base. Training the tool is also easy, and it learns quickly and usually accurately. Our product team says it works well for reporting bugs, and pushing those reports to Asan...

AI
Administrator in Non-Profit Organization Management
★★★★☆
"Great! But you have to put in the work."

What do you like best? It's AI ability to adjust questions and find similar answers. What do you dislike? It's hard to adjust if this is not something your staff are used to. The culture adjustment can be hard. It does take away a perso...

AI
Administrator in Cosmetics
★★★★☆
"Spoke x Glossier"

What do you like best? I love the machine learning feature that answers users. If you take advantage of this feature, it will make your life easier. What do you dislike? Adding users through Slack is my least favorite feature. ...

TL
Taylor L
★★★★☆
"atspoke is a very intuitive platform with excellent technical support"

What do you like best? I think one of the things that I like the most about atspoke is that it is simple and easy to use, its use is not complicated at all I love it when the platforms are intuitive and keep it simple and atspoke really does it, so...

Frequently Asked Questions
How much does atSpoke cost? ▼

atSpoke offers 3 pricing plan(s):

  • Standard — USD5.00 /User/Month
  • Plus — USD6.00 /User/Month
  • Enterprise — USD0.00
Does atSpoke offer a free trial? ▼

atSpoke does not currently offer a free trial.

What support does atSpoke provide? ▼

atSpoke provides Business Hours,Online (Ticket) support.

Is atSpoke cloud-based or on-premise? ▼

atSpoke is Cloud Hosted software.

What training resources does atSpoke offer? ▼

atSpoke provides Help Guides,Blogs,Video Guides for training.

Tool Info
Company atSpoke
HQ San Francisco, California United States
Starting price USD5 /User/Month
Deployment Cloud Hosted
Languages English
Free Trial Not Available
Best For
Enterprises SMEs SMEs
Customization
No
Categories
Service Desk Software
Links
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