Service Desk Software
Onetime(Perpetual License)
About
Back software is a platform that helps optimize the employee experience by making it easier to manage policies, processes, and communication. It also lets you collaborate with your team in a unified workspace, prioritize tasks, and track requests across teams. Additionally, you can use Back to monitor document workflows, generate reports to track service levels, and identify trends. This software is designed for small to medium companies.
Screenshots
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Pricing
Startup
USD
0
- Expert seats : Up to 10
- Teams : Unlimited
- Automated events : Unlimited
- Requests : Unlimited
- No-code workflows : Pre-built
- Knowledge automation
- Approval automation
- Chatbots Slack
- Teams : 1 chatbot
- HRIS Personio
- BambooHR
- Email integration
- Confluence integration
- Team inbox
- Cross-team projects
- Implementation assistant
- Email & chat support
- Expert seats : Up to 10
- Teams : Unlimited
- Automated events : Unlimited
- Requests : Unlimited
- No-code workflows : Pre-built
- Knowledge automation
- Approval automatio
Growth
USD
0
- Expert seats : Flexible
- Teams : Unlimited
- Automated events : Unlimited
- Requests : Unlimited
- No-code workflows : Pre-built + custom
- Knowledge automation
- Approval automation
- Form automation
- Chatbots Slack
- Teams : 1 chatbot
- HRIS Personio
- BambooHR
- Email integration
- Confluence integration
- Jira integration
- Team inbox
- Cross-team projects
- Custom request statuses
- Team goals (SLAs)
- Analytics exports
- Implementation assistant
- Email & chat support
- Dedicated success manager
- Expert seats : Flexible
- Teams : U
Enterprise
USD
0
- Expert seats : Flexible
- Teams : Unlimited
- Automated events : Unlimited
- Requests : Unlimited
- No-code workflows : Pre-built + custom
- Knowledge automation
- Approval automation
- Form automation
- Chatbots Slack
- Teams : Multiple chatbots
- HRIS Personio
- BambooHR
- Email integration
- Confluence integration
- Jira integration
- Team inbox
- Cross-team projects
- Custom request statuses
- Team goals (SLAs)
- Analytics exports
- Custom email templates
- Single sign-on G Suite
- SAML
- etc.
- Implementation assistant
- Email & chat s
User Reviews
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Frequently Asked Questions
How much does Back cost?
▼
Back offers 3 pricing plan(s):
- Startup — USD0.00
- Growth — USD0.00
- Enterprise — USD0.00
Does Back offer a free trial?
▼
Yes, Back offers a 0-day free trial.
What support does Back provide?
▼
Back provides Phone,Business Hours,Online (Ticket) support.
Is Back cloud-based or on-premise?
▼
Back is Cloud Hosted software.
What training resources does Back offer?
▼
Back provides Help Guides,Blogs for training.
