Bloomfire Pricing, Features & Reviews

About

Bloomfire is a knowledge engagement platform that helps businesses collect and centralise knowledge and insights from across the organisation. It also makes this knowledge available to employees so they can do their work best, irrespective of the time and place. The gathered knowledge empowers team members to make decisions with confidence and facilitates the collective growth of the organisation. The software makes it easy to share, find and collaborate on the knowledge that exists across the organisation. There are various texts, charts, images, audio and video formats available to share the knowledge among colleagues and customers. Bloomfire helps companies to focus on customer insights. It enables stakeholders across teams and locations to use market research while making business decisions. The platform provides on-demand knowledge to support agents and empowers them to offer exceptional customer service. Features like on-demand knowledge, seamless communication and a personalised way to access information make Bloomfire an important tool to improve any organisation’s performance.

Screenshots

Screenshot 1

Pricing

Basic

USD899/Month

Up to 50 users
Includes all standard features
AI-Driven Search & Suggest
Auto-Tagging Content
Content Reporting & Analytics
Usage Reporting & Analytics
Newsletter
Standard Support
Up to 50 users
Includes all standard features
AI-Driven Search & Suggest
Auto-Tagging Content
Content Reporting & Analytics
Usage Reporting & Analytics
Newsletter
Standard Support

Contact Sales

Growth

USD1/Month

Includes features of the Basic plan
plus
Starting at 50 users
Groups
API Access
SSO
Standard Support
Includes features of the Basic plan
plus
Starting at 50 users
Groups
API Access
SSO
Standard Support

Start Free Trial

Custom

USD0

Includes features of the Growth plan
plus
Multiple Communities
News Hub
Public Content
Whitelabel URL
Zendesk Integration
Salesforce Integration
Includes features of the Growth plan
plus
Multiple Communities
News Hub
Public Content
Whitelabel URL
Zendesk Integration
Salesforce Integration

Get Started

User Reviews + Write a Review

IC

Internal Consultant in Computer Software

★★★☆☆

"Easy to use "

What do you like best? How easy it is to use, the software tools work well. Things very frequently go as planned, little issues (if any). So good, there is no better choice. Keeping projects moving according to the timeline is always a top priority...

AI

Administrator in Non-Profit Organization Management

★★★☆☆

"Manager, FedCentral"

What do you like best? Being able to write posts to the entire Federation community or to individual groups. What do you dislike? The speed of the website; it's often slow to load. What problems are you solving with the product...

W

Wanda

★★★☆☆

Excellent Knowledge Management System, Bad API

PROS & CONS What are the best aspects of this product? Bloomfire is a very effective tool when it comes to oganizing and categorizing information. This allows for quick and easy access to information for all team members. The features are so u...

W

Wanda

★★★☆☆

Excellent Knowledge Management System, Bad API

PROS & CONS What are the best aspects of this product? Bloomfire is a very effective tool when it comes to oganizing and categorizing information. This allows for quick and easy access to information for all team members. The features are so use...

MS

Max S

★★★★☆

"Great repository but a very opinionated knowledgebase"

What do you like best? Organization of content and types is very useful and makes it easy for users to understand. The ease of content creation has also been very helpful in getting all our users to author things. What do you dislike? ...

Read All 219 Reviews

Frequently Asked Questions

How much does Bloomfire cost? ▼

Bloomfire offers 3 pricing plan(s):

Basic — USD899.00 /Month
Growth — USD1.00 /Month
Custom — USD0.00

Does Bloomfire offer a free trial? ▼

Bloomfire does not currently offer a free trial.

What support does Bloomfire provide? ▼

Bloomfire provides Online (Ticket),Business Hours support.

Is Bloomfire cloud-based or on-premise? ▼

Bloomfire is Cloud Hosted software.

What training resources does Bloomfire offer? ▼

Bloomfire provides Help Guides,Video Guides,Blogs for training.