- ✓ Visitor Targeting
- ✓ Transfers
- ✓ Shortcut Messages
- ✓ Persistent Chat
- ✓ Offline Form
- ✓ Knowledge Database
- ✓ Co-Browsing
- ✓ Agent Scheduling
- ✓ Video Chat
- ✓ Call Me Option
- Live Ch at (Desktop & Mobile)
- In-App Mobile Chat (Mobile SDK)
- Text Messaging
- Facebook Messenger
- WhatsApp (beta)
- Video Chat
- File Transfer
- Co-browsing
- Visitor Monitoring
- Skills-Based Routing
- Salesforce® Integration
- Zendesk Integration
- Google Analytics Integration
- Auto Translation (Lionbridge Integration)
- Multiple APIs
- Robust Reporting
- Automatic Distribution (AD)
- Proactive Engagement
- Live Ch at (Desktop & Mobile)
- In-App Mobile Chat (Mobile SDK)
- Text Messaging
- Facebook Messenger
- Includes all Agent features
- plus:
- AI Chatbots/Virtual Agents
- Conversational Designer
- Natural Language Processing
- AI Powered Self-Service
- Proactive Outreach Engine
- Dynamic Search Bar
- Resource Management
- Smart Routing
- Knowledge Management
- Agent Smart Advisor
- Voices Dashboard
- Customer Insights
- Includes all Agent features
- plus:
- AI Chatbots/Virtual Agents
- Conversational Designer
- Natural Language Processing
- AI Powered Self-Service
- Proactive Outreach Engine
- Dynamic Search Bar
- Resource Management
- Smar
- Natural Language Processing
- Portal Templates
- Knowledge Management
- Salesforce Integration
- Chrome Browser Extension
- Article Suggestions
- Exposed Meta-Data
- Comments
- Insights Dashboard
- Natural Language Processing
- Portal Templates
- Knowledge Management
- Salesforce Integration
- Chrome Browser Extension
- Article Suggestions
- Exposed Meta-Data
- Comments
- Insights Dashboard
- Includes all Agent features
- plus:
- AI Chatbots/Virtual Agents
- Conversational Designer
- Natural Language Processing
- AI Powered Self-Service
- Microsoft Teams Integration (beta)
- Chrome Browser Extension
- Knowledge Management
- Agent Smart Advisor
- Voices Dashboard
- Customer Insights
- ServiceNow Knowledge Base Sync
- Custom Intent Library
- Deployment Guide
- Includes all Agent features
- plus:
- AI Chatbots/Virtual Agents
- Conversational Designer
- Natural Language Processing
- AI Powered Self-Service
- Microsoft Teams In
What do you like best? We liked some of the graphics, that's why we initially decided to try the software. What do you dislike? The code is extremely poor and it conflicts with javascript basically anywhere on the site. It is a pain to ...
What do you like best? We liked some of the graphics, that's why we initially decided to try the software. What do you dislike? The code is extremely poor and it conflicts with javascript basically anywhere on the site. It is a pain to deal with...
What do you like best? Nothing.. like I said nothing. Will not use them again What do you dislike? No customer service contact. I tried chat support. They keep saying someone will call us back. We're simply trying to update our billing. Only opti...
What do you like best? Nothing.. like I said nothing. Will not use them again What do you dislike? No customer service contact. I tried chat support. They keep saying someone will call us back. We're simply trying to update our billing. ...
What do you like best? I liked the amount of features that was available. It was extremely in depth but it just did not suit our company needs What do you dislike? There were too many features which were distracting. We have our online c...
Bold360 offers 4 pricing plan(s):
- Agent — USD0.00
- Service — USD0.00
- Advise — USD0.00
- Helpdesk — USD0.00
Bold360 is a Live Chat Software solution. Top features include:
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
Bold360 does not currently offer a free trial.
Bold360 provides Online (Ticket) support.
Bold360 is Cloud Hosted software.
Bold360 provides Help Guides,Blogs,Video Guides for training.
