Live Chat Software
Onetime(Perpetual License)
About
Chatdesk Teams is a comprehensive chat support tool that helps brands find passionate followers and train them to respond with the brand’s voice and policies from day one. Chatdesk Teams also handle the required hiring and scheduling. Its machine learning algorithms analyse the previous support messages to create an ever-evolving and on-brand knowledge base. With this tool, tickets get cleared faster and more successfully. It integrates with all platforms including Twitter, Facebook, TikTok, and Instagram without any development work or training. Chatdesk Teams speak brands’ voices automatically. Its dashboard provides real-time reporting of CSAT and revenue generated by the team as well as actionable consumer insights, products, on-site conversions, and more. Chatdesk Teams offer 24/7 coverage, average response time under 90 minutes, moderation of spam and negative comments, automatic ticket prioritisation and tagging, and engagement on social media platforms like Twitter, TikTok, Instagram, etc. It also provides
Key Features
- ✓ Visitor Targeting
- ✓ Transfers
- ✓ Shortcut Messages
- ✓ Persistent Chat
- ✓ Offline Form
- ✓ Knowledge Database
- ✓ Co-Browsing
- ✓ Agent Scheduling
- ✓ Video Chat
- ✓ Call Me Option
Pricing
Growth
USD
99
/Month
- 40 solved tickets per month included
- Launch in days. No dev work or training needed
- Free prioritization of your customer messages
- 40 solved tickets per month included
- Launch in days. No dev work or training needed
- Free prioritization of your customer messages
Advanced
USD
900
/Month
- 400 solved tickets per month included
- Advanced ticket types e.g. returns
- order status
- cancellations
- etc
- Track revenue
- CSAT / NPS from your Chatdesk Team
- 400 solved tickets per month included
- Advanced ticket types e.g. returns
- order status
- cancellations
- etc
- Track revenue
- CSAT / NPS from your Chatdesk Team
Enterprise
USD
0
- Custom volume
- Custom workflows
- Custom reporting
- Custom volume
- Custom workflows
- Custom reporting
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Frequently Asked Questions
How much does Chatdesk Teams cost?
▼
Chatdesk Teams offers 3 pricing plan(s):
- Growth — USD99.00 /Month
- Advanced — USD900.00 /Month
- Enterprise — USD0.00
What is Chatdesk Teams used for?
▼
Chatdesk Teams is a Live Chat Software solution. Top features include:
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
Does Chatdesk Teams offer a free trial?
▼
Yes, Chatdesk Teams offers a 0-day free trial.
What support does Chatdesk Teams provide?
▼
Chatdesk Teams provides Phone,Business Hours,Online (Ticket) support.
Is Chatdesk Teams cloud-based or on-premise?
▼
Chatdesk Teams is Cloud Hosted software.
What training resources does Chatdesk Teams offer?
▼
Chatdesk Teams provides Help Guides,Blogs for training.
