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Clarabridge Engage

Clarabridge Engage

By Clarabridge Engage

4.1  ·  125 reviews Social Media Management Software Onetime(Perpetual License)
About
Clarabridge is the ultimate CRM software that has helped multiple leading brands enhance customer experiences by putting customer feedback to work. The software provides top-class customer analytics, Omni source listening, and prompt steps to respond quickly to customers. Clarabridge is a useful tool that offers a great customer experience through SaaS software using speech analytics and AI-powered text. The data used for analysis is generally acquired from Facebook, Twitter, or other review sites, especially from social media, email call center notes, surveys, and chats. Clarabridge is an optimal customer engagement platform that helps customers through digital and social channels after acquiring information from various social media platforms. Moreover, using this tool, organizations can leverage a single solution to view and respond to every incoming message and incorporate communication seamlessly to solve customer's problems and queries promptly. Businesses must opt for the Clarabridge solution to empower their CRM programs by offering correlation, customer feedback trends, and root cause analysis. Use Carab
Key Features
  • Content Management
  • Posts Scheduling
  • Multi-User Collaboration
  • Multi-Account Management
  • Customer Engagement
  • Brand Tracking
  • Auto Publishing
  • Analytics (Social Media)
  • Social Media Monitoring
Screenshots
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Pricing
User Reviews + Write a Review
TS
Tom S
"Not recommended to use"

What do you like best? Plug and play installation. browser based What do you dislike? Very bad and not flexible customer support. Main goal is apparently selling the platform and not working with the customers together to find so...

AI
Administrator in Transportation/Trucking/Railroad
★☆☆☆☆
"Good in sales, not in performing"

What do you like best? The amount of (social) channels available within the tool What do you dislike? The support, the latency, the lack of help when needed Recommendations to others considering the product: Dont believe...

AI
Agency in Marketing and Advertising
★★☆☆☆
"Using the tool in our agency for The Belgian National Lottery"

What do you like best? Very good tool to track performances - making the most accurate scoping for our client. Good overview on all the conversations. Easy to assign tasks to people. Make sure the client sees what's most important and r...

AI
Administrator in Transportation/Trucking/Railroad
★★★☆☆
"tool is good, but not meeting expectations and/or promises"

What do you like best? the complexity of what can be done within CX and the analysis and reporting What do you dislike? the support when an issue arises and that features were said to be included / would be provided in a specific timefra...

CV
carolayn v
★★★☆☆
"CX social herramienta para redes sociales "

What do you like best? Es una herramienta avanzada para evaluar las redes sociales no solo de manera cuantitativa, si no de manera cualitativa, cuenta con mas de 300 widges, con funciones excelentes, cuenta con características como. 1. la autom...

Frequently Asked Questions
How much does Clarabridge Engage cost?

Clarabridge Engage offers 1 pricing plan(s):

  • Clarabridge Engage — USD0.00
What is Clarabridge Engage used for?

Clarabridge Engage is a Social Media Management Software solution. Top features include:

  • Content Management
  • Posts Scheduling
  • Multi-User Collaboration
  • Multi-Account Management
  • Customer Engagement
Does Clarabridge Engage offer a free trial?

Yes, Clarabridge Engage offers a 0-day free trial.

What support does Clarabridge Engage provide?

Clarabridge Engage provides Phone,Business Hours,Online (Ticket) support.

Is Clarabridge Engage cloud-based or on-premise?

Clarabridge Engage is Cloud Hosted software.

What training resources does Clarabridge Engage offer?

Clarabridge Engage provides Help Guides,Blogs,Video Guides for training.

Tool Info
Company Clarabridge Engage
HQ Reston, Virginia United States
Starting price Free
Deployment Cloud Hosted
Languages English
Free Trial 0 Days
Best For
Enterprises SMEs SMEs
Customization
No