About
Cloodot is a customer experience management suite that allows you to manage chats and reviews from multiple online channels in one inbox. With Cloodot, you can distribute and assign channels to one or more users and hand over chats and reviews between users and departments quickly and easily. Cloodot also offers advanced analytics tools for insights into all your channels and employees' performance.
Key Features
- ✓ Social Media Metrics
- ✓ Review Monitoring
- ✓ Response Management
- ✓ Customer Review Platform
- ✓ Campaign Management
- ✓ Sentiment Analysis
- ✓ Social Media Monitoring
- ✓ Gamification
Screenshots
Pricing
Basic
USD39/Month
- Channels : Up to 5
- Users : 1
- Facebook Chats & reviews
- Google Reviews
- Google Business messages
- SMS (Twilio)
- Webchat
- Conversations
- Reviews
- Quick replies : 3
- Custom labels : 3
- E mail support
- Channels : Up to 5
- Users : 1
- Facebook Chats & reviews
- Google Reviews
- Google Business messages
- SMS (Twilio)
- Webchat
- Conversations
- Reviews
- Quick replies : 3
- Custom labels : 3
- E mail support
Advanced
USD0
- Channels : More than 5
- Users : More than 1
- Facebook Chats & reviews
- Google Reviews
- Google Business messages
- SMS (Twilio)
- Webchat
- Conversations
- Reviews
- Analytics
- Catalogue
- Quick replies : >3
- Custom labels : >3
- Custom notes
- Conversation assignment
- E mail support
- Onboarding support
- Custom reports
- Dedicated account manager
- Channels : More than 5
- Users : More than 1
- Facebook Chats & reviews
- Google Reviews
- Google Business messages
- SMS (Twilio)
- Webchat
- Conversations
- Reviews
- Analytics
User Reviews
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Frequently Asked Questions
How much does Cloodot cost?
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Cloodot offers 2 pricing plan(s):
- Basic — USD39.00 /Month
- Advanced — USD0.00
What is Cloodot used for?
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Cloodot is a Reputation Management Software solution. Top features include:
- Social Media Metrics
- Review Monitoring
- Response Management
- Customer Review Platform
- Campaign Management
Does Cloodot offer a free trial?
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Yes, Cloodot offers a 0-day free trial.
What support does Cloodot provide?
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Cloodot provides Online (Ticket) support.
Is Cloodot cloud-based or on-premise?
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Cloodot is Cloud Hosted software.
What training resources does Cloodot offer?
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Cloodot provides Help Guides,Blogs,Video Guides for training.