CRMdesk
By CRMdesk
- ✓ Incident Management
- ✓ Social Media Integration
- ✓ Multi-Channel Communication
- ✓ Macros (Templated Responses)
- ✓ Customizable Branding
- ✓ Ticket Management
- ✓ Surveys & Feedback
- ✓ Known Issue Management
- ✓ Knowledge Base
- ✓ Contract (SLA Management)
- ✓ Community Forums
- ✓ Automated Routing
- ✓ Alerts (Escalation)
- ✓ Self Service Portal
- ✓ Live Chat
- ✓ Document Storage
- 5 Customer Service Representatives: $49
- 10 Customer Service Representatives: $75
- 25 Customer Service Representatives: $149
- Unlimited Customer Service Representatives: $249
- 24/7 customer support included
- Free lifetime upgrade
- Unlimited amount of customers
- Highly customizable: Ability to change Customer Desk appearance.
- Integration with your website: Application is specially designed and developed to allow fast and complete integration with existing customer's website.
- Multilingual user interface:
- 5 Customer Service Representatives: $75
- 10 Customer Service Representatives: $99
- 25 Customer Service Representatives: $199
- Unlimited Customer Service Representatives: $299
- Discussion Forum: Customer's community where they can find solutions
- advices
- discussions and friends.
- Idea Exchange: Dedicated "ideas" forum for customers to post
- vote
- comment and see what is planned to deliver.
- SSL security option: Secure customer communication through the Customer Desk site using 128-bit encryption.
- FAQ
PROS & CONS What are the best aspects of this product? Keeping track of our customer base was easy. With this platform, I was able to log interactions and calls, retrieve what I needed for referencing a past contact. It's very simple navigating ...
PROS & CONS What are the best aspects of this product? Keeping track of our customer base was easy. With this platform, I was able to log interactions and calls, retrieve what I needed for referencing a past contact. It's very simple navigating ...
CRMdesk offers 2 pricing plan(s):
- Standard Edition — USD0.00
- Professional Edition — USD0.00
CRMdesk is a Help Desk Software solution. Top features include:
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
Yes, CRMdesk offers a 0-day free trial.
CRMdesk provides Online (Ticket) support.
CRMdesk is Cloud Hosted software.
CRMdesk provides Help Guides,Blogs for training.
