List Your Tool Sign Up Free
  1. Home
  2. Help Desk Software
  3. CRMdesk
CRMdesk

CRMdesk

By CRMdesk

★ 4.0  ·  2 reviews Help Desk Software Onetime(Perpetual License)
Free Demo Compare Alternatives Write a Review
About
CRMdesk is a web-based help desk software that is very efficient for knowledgebase management and customer support automation over the Internet. The system is deployed as a cost-effective hosted solution to manage and analyze all of your customer requests from a centralized location. CRMdesk is scalable enough to grow with your business needs, from small companies to large enterprises, and from specific manufacturers to vertical business integration.
Key Features
  • ✓ Incident Management
  • ✓ Social Media Integration
  • ✓ Multi-Channel Communication
  • ✓ Macros (Templated Responses)
  • ✓ Customizable Branding
  • ✓ Ticket Management
  • ✓ Surveys & Feedback
  • ✓ Known Issue Management
  • ✓ Knowledge Base
  • ✓ Contract (SLA Management)
  • ✓ Community Forums
  • ✓ Automated Routing
  • ✓ Alerts (Escalation)
  • ✓ Self Service Portal
  • ✓ Live Chat
  • ✓ Document Storage
Pricing
Standard Edition
USD0
  • 5 Customer Service Representatives: $49
  • 10 Customer Service Representatives: $75
  • 25 Customer Service Representatives: $149
  • Unlimited Customer Service Representatives: $249
  • 24/7 customer support included
  • Free lifetime upgrade
  • Unlimited amount of customers
  • Highly customizable: Ability to change Customer Desk appearance.
  • Integration with your website: Application is specially designed and developed to allow fast and complete integration with existing customer's website.
  • Multilingual user interface:
Get Started
Professional Edition
USD0
  • 5 Customer Service Representatives: $75
  • 10 Customer Service Representatives: $99
  • 25 Customer Service Representatives: $199
  • Unlimited Customer Service Representatives: $299
  • Discussion Forum: Customer's community where they can find solutions
  • advices
  • discussions and friends.
  • Idea Exchange: Dedicated "ideas" forum for customers to post
  • vote
  • comment and see what is planned to deliver.
  • SSL security option: Secure customer communication through the Customer Desk site using 128-bit encryption.
  • FAQ
Get Started
User Reviews + Write a Review
AR
Anonymous Reviewer
★★★★☆
A critical tool for engaging with customers

PROS & CONS What are the best aspects of this product? Keeping track of our customer base was easy. With this platform, I was able to log interactions and calls, retrieve what I needed for referencing a past contact. It's very simple navigating ...

AR
Anonymous Reviewer
★★★★☆
A critical tool for engaging with customers

PROS & CONS What are the best aspects of this product? Keeping track of our customer base was easy. With this platform, I was able to log interactions and calls, retrieve what I needed for referencing a past contact. It's very simple navigating ...

Frequently Asked Questions
How much does CRMdesk cost? ▼

CRMdesk offers 2 pricing plan(s):

  • Standard Edition — USD0.00
  • Professional Edition — USD0.00
What is CRMdesk used for? ▼

CRMdesk is a Help Desk Software solution. Top features include:

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding
Does CRMdesk offer a free trial? ▼

Yes, CRMdesk offers a 0-day free trial.

What support does CRMdesk provide? ▼

CRMdesk provides Online (Ticket) support.

Is CRMdesk cloud-based or on-premise? ▼

CRMdesk is Cloud Hosted software.

What training resources does CRMdesk offer? ▼

CRMdesk provides Help Guides,Blogs for training.

Tool Info
Company CRMdesk
HQ NA,
Starting price Free
Deployment Cloud Hosted
Languages English
Free Trial 0 Days
Best For
Enterprises SMEs SMEs
Customization
No
Categories
Help Desk Software
Links
🌐 Website