About
Desky is a simple helpdesk ticketing solution designed to make support tickets work faster for customers and agents. With a transfer button right next to the support ticket, users can assign it directly to the respective departments and team members. The live chat option comes with a mix of the right features to boost conversions. It helps to maintain brand consistency by styling the customer helpdesk according to your brand’s look and feel. Users can personalize brand elements like logo, color, content, and favicon. Businesses can design their Desky by selecting what information is perfect to grab customer attention. It allows users to link their subdomain to their support portal. The tool provides an option where tickets can be converted to emails automatically and also convert incoming emails into tickets.
Key Features
- ✓ Mobile Booking
Pricing
Free
USD0
- 1 Agent
- 100 Tickets/month
- 1000 Customers
- 500MB Storage
- Knowledge Base
- Envato Integration
- 60 Days Data Retention
- 1 Agent
- 100 Tickets/month
- 1000 Customers
- 500MB Storage
- Knowledge Base
- Envato Integration
- 60 Days Data Retention
Freelancer
USD5/Month
- 1 Agent
- Unlimited Tickets
- Email Ticketing
- Live Chat
- Unlimited Customers
- Unlimited Products
- Knowledge Base
- Saved Replies
- Envato Integration
- 1 Agent
- Unlimited Tickets
- Email Ticketing
- Live Chat
- Unlimited Customers
- Unlimited Products
- Knowledge Base
- Saved Replies
- Envato Integration
Startup
USD19/Month
- Upto 5 Agents
- Unlimited Tickets
- Email Ticketing
- Live Chat
- Unlimited Customers
- Unlimited Products
- Knowledge Base
- Saved Replies
- All Integrations
- Custom Domain
- Remove Desky Branding
- Developer APIs
- Custom JS & CSS
- Upto 5 Agents
- Unlimited Tickets
- Email Ticketing
- Live Chat
- Unlimited Customers
- Unlimited Products
- Knowledge Base
- Saved Replies
- All Integrations
- Custom Domain
- Remove Desky Branding
- Developer APIs
- Custom JS & CSS
Business
USD39/Month
- Upto 10 Agents
- Unlimited Tickets
- Email Ticketing
- Live Chat
- Unlimited Customers
- Unlimited Products
- Knowledge Base
- Saved Replies
- All Integrations
- Custom Domain
- Remove Desky Branding
- Developer APIs
- Custom JS & CSS
- Custom User Roles
- External Purchase Verification
- Upto 10 Agents
- Unlimited Tickets
- Email Ticketing
- Live Chat
- Unlimited Customers
- Unlimited Products
- Knowledge Base
- Saved Replies
- All Integrations
- Custom Domain
- Remove Desky Branding
- Developer APIs
- Custom JS & CSS
- Custom User Roles
- External Pu
Enterprise
USD149/Month
- 10+ Agents
- Unlimited Tickets
- Email Ticketing
- Live Chat
- Unlimited Customers
- Unlimited Products
- Knowledge Base
- Saved Replies
- All Integrations
- Custom Domain
- Remove Desky Branding
- Developer APIs
- Custom JS & CSS
- Custom User Roles
- External Purchase Verification
- 10+ Agents
- Unlimited Tickets
- Email Ticketing
- Live Chat
- Unlimited Customers
- Unlimited Products
- Knowledge Base
- Saved Replies
- All Integrations
- Custom Domain
- Remove Desky Branding
- Developer APIs
- Custom JS & CSS
- Custom User Roles
- External Purchase V
User Reviews
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Frequently Asked Questions
How much does Desky cost?
▼
Desky offers 5 pricing plan(s):
- Free — USD0.00
- Freelancer — USD5.00 /Month
- Startup — USD19.00 /Month
- Business — USD39.00 /Month
- Enterprise — USD149.00 /Month
What is Desky used for?
▼
Desky is a Help Desk Software solution. Top features include:
- Mobile Booking
Does Desky offer a free trial?
▼
Desky does not currently offer a free trial.
What support does Desky provide?
▼
Desky provides Business Hours,Online (Ticket) support.
Is Desky cloud-based or on-premise?
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Desky is Cloud Hosted software.
What training resources does Desky offer?
▼
Desky provides Help Guides,Blogs,Video Guides for training.
