devContact
By devContact
Help Desk Software
Onetime(Perpetual License)
About
The devContact system helps you track issues reported via mobile devices and email, attaching screenshots and logs to help you diagnose and fix issues faster. Customers can attach screenshots from their mobile gallery to help you diagnose and fix issues faster. Device and app logs can be fetched anytime by your support team to help your technical team with issue resolution. Built-In FAQs help your user search problems and find solutions without having to reach out to your support team. Manage your FAQs through the admin dashboard anytime and anywhere.
Key Features
- ✓ Incident Management
- ✓ Social Media Integration
- ✓ Multi-Channel Communication
- ✓ Macros (Templated Responses)
- ✓ Customizable Branding
- ✓ Ticket Management
- ✓ Surveys & Feedback
- ✓ Known Issue Management
- ✓ Knowledge Base
- ✓ Contract (SLA Management)
- ✓ Community Forums
- ✓ Automated Routing
- ✓ Alerts (Escalation)
- ✓ Self Service Portal
- ✓ Live Chat
- ✓ Document Storage
Pricing
devContact
USD0
- Integrate SDK
- Setup Team & FAQs
- Start providing in-app support
- Chat in-app with users
- Intuitive Issue Tracking
- Everything you need for issue tracking & resolution
- Create and Publish FAQs anytime
- anywhere
- Tutorials
- how to's
- help material
- videos and images
- Integrate SDK
- Setup Team & FAQs
- Start providing in-app support
- Chat in-app with users
- Intuitive Issue Tracking
- Everything you need for issue tracking & resolution
- Create and Publish FAQs anytime
- anywhere
- Tutorials
- how to's
- help material
User Reviews
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Frequently Asked Questions
How much does devContact cost?
▼
devContact offers 1 pricing plan(s):
- devContact — USD0.00
What is devContact used for?
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devContact is a Help Desk Software solution. Top features include:
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
Does devContact offer a free trial?
▼
devContact does not currently offer a free trial.
What support does devContact provide?
▼
devContact provides Phone,Online (Ticket) support.
Is devContact cloud-based or on-premise?
▼
devContact is Cloud Hosted software.
What training resources does devContact offer?
▼
devContact provides Help Guides,Blogs for training.
