DiamanteDesk
By DiamanteDesk
Help Desk Software
Onetime(Perpetual License)
About
DiamanteDesk is a free, open-source help-desk solution that is easy to use and can be customized to meet the unique needs of your business. It is based on a modern technology stack (PHP 5, Symfony2, Oro Platform, Bootstrap) that provides high reliability, flexibility, scalability, and extensibility. Our support ticketing system will help you take the quality of your customer care to a new level.
Key Features
- ✓ Incident Management
- ✓ Social Media Integration
- ✓ Multi-Channel Communication
- ✓ Macros (Templated Responses)
- ✓ Customizable Branding
- ✓ Ticket Management
- ✓ Surveys & Feedback
- ✓ Known Issue Management
- ✓ Knowledge Base
- ✓ Contract (SLA Management)
- ✓ Community Forums
- ✓ Automated Routing
- ✓ Alerts (Escalation)
- ✓ Self Service Portal
- ✓ Live Chat
- ✓ Document Storage
Screenshots
Screenshot 1
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Pricing
DiamanteDesk
USD0
- Modern and the most prospective technologies
- Deep integrations
- Full control of the system via API
- Modern and the most prospective technologies
- Deep integrations
- Full control of the system via API
User Reviews
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Frequently Asked Questions
How much does DiamanteDesk cost?
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DiamanteDesk offers 1 pricing plan(s):
- DiamanteDesk — USD0.00
What is DiamanteDesk used for?
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DiamanteDesk is a Help Desk Software solution. Top features include:
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
Does DiamanteDesk offer a free trial?
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DiamanteDesk does not currently offer a free trial.
What support does DiamanteDesk provide?
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DiamanteDesk provides Online (Ticket) support.
Is DiamanteDesk cloud-based or on-premise?
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DiamanteDesk is Cloud Hosted software.
What training resources does DiamanteDesk offer?
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DiamanteDesk provides Help Guides,Blogs for training.
