eGain Chat

By eGain Chat

★ 1.0 · 2 reviews Live Chat Software Onetime(Perpetual License)

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About

As the leading provider of cloud customer engagement hub software, eGain has been helping companies improve customer experience, optimize service process, and grow sales across the web, social, and phone channels for over a decade. Hundreds of the world's largest companies rely on eGain to transform their fragmented sales engagement and customer service operations into unified Customer Engagement Hubs (CEHs).

Key Features

✓ Visitor Targeting
✓ Transfers
✓ Shortcut Messages
✓ Persistent Chat
✓ Offline Form
✓ Knowledge Database
✓ Co-Browsing
✓ Agent Scheduling
✓ Video Chat
✓ Call Me Option

Pricing

eGain Chat

USD0

Virtual Assistant
Messaging Hub
Super Chat
Knowledge+AI
Mail + Social
Analytics
Virtual Assistant
Messaging Hub
Super Chat
Knowledge+AI
Mail + Social
Analytics

Get Started

User Reviews + Write a Review

Jayesh de Chazal

★☆☆☆☆

Outdated, horrible usability

They may impress with reporting functions on paper but eGain 11 is horrible to use. It's incredibly that anyone would ever market such a user-unfriendly piece of garbage. It only works with an outdated version of IE and crashes frequently. It takes IT speci...

Zoe

★☆☆☆☆

Constant spam e-mails

Have never signed up or agreed to be contacted by eGain. In fact, I have specifically unsubscribed from their services but still get e-mails from them 3-4 times per week from multiple spamming accounts which try to get around filters. Would not use.Original...

Frequently Asked Questions

How much does eGain Chat cost? ▼

eGain Chat offers 1 pricing plan(s):

eGain Chat — USD0.00

What is eGain Chat used for? ▼

eGain Chat is a Live Chat Software solution. Top features include:

Visitor Targeting
Transfers
Shortcut Messages
Persistent Chat
Offline Form

Does eGain Chat offer a free trial? ▼

eGain Chat does not currently offer a free trial.

What support does eGain Chat provide? ▼

eGain Chat provides Business Hours,Online (Ticket) support.

Is eGain Chat cloud-based or on-premise? ▼

eGain Chat is Cloud Hosted software.

What training resources does eGain Chat offer? ▼

eGain Chat provides Help Guides,Blogs,Video Guides for training.

Company eGain Chat

HQ Sunnyvale, California United States

Starting price Free

Deployment Cloud Hosted

Languages English

Free Trial Not Available