Employment Hero

Why Choose Employment Hero?

Employment Hero stands out as a leading HR software solution designed to centralize and simplify workforce management. Its all-in-one platform enables businesses to manage HR, payroll, recruitment, and benefits efficiently, eliminating the need for multiple disconnected tools. The software automates essential processes like payroll tax calculations, leave tracking, and award interpretation while ensuring compliance with local regulations such as Single Touch Payroll (STP) in Australia. It supports remote operations through its cloud-based and mobile-friendly interface and integrates easily with accounting platforms to enhance data accuracy. With modular pricing plans, businesses can choose the features they need, making it both cost-effective and scalable.

Benefits of Employment Hero

• Complete HR lifecycle management – From hiring to offboarding, every HR process is streamlined.
• Automated payroll – Handles tax, superannuation, and compliance with STP automatically.
• Employee self-service – Staff can access payslips, update info, and submit leave requests.
• Efficient recruitment & onboarding – Integrated ATS, digital contracts, and paperless onboarding.
• Compliance made easy – Built-in legal templates, policy updates, and auto-generated reports.
• Time & attendance tools – Smart rostering, real-time tracking, and leave management.
• Benefits platform – Employees can explore, select, and manage perks and plans easily.

How to Use Employment Hero

1. Account Setup – Choose required modules (HR, Payroll, ATS, Benefits) and regional settings.
2. Employee Onboarding – Bulk import staff or invite them via email; they can complete documentation online.
3. Configure Payroll – Set up pay rules, awards, and schedules; the system calculates taxes and contributions.
4. Manage Leave & Time – Employees submit leave requests; managers approve with real-time tracking.
5. Recruitment Process – Post job openings, screen candidates via ATS, and onboard successful hires.
6. Daily Use – Employees log in through mobile or web portal to manage payslips, leave, and perks.

Features of Employment Hero

• Payroll & Compliance – Award interpretation, STP reporting, and flexible pay rules.
• HR Core Platform – Centralized records, digital contracts, and workplace policies.
• ATS & Onboarding – Integrated applicant tracking and onboarding workflows.
• Time & Attendance – Leave requests, shift scheduling, and attendance tracking.
• Benefits Administration – Plan management and employee-controlled enrollment.
• Self-Service Portal – Employees manage data, payslips, leave, and perks.
• Integrations – Syncs with accounting tools, communication platforms, and payroll services.

What Makes Employment Hero Different?

Employment Hero positions itself as an all-in-one "Employment Operating System," uniquely combining HR, payroll, performance, and benefits into a single ecosystem. It leverages AI-powered tools like SmartMatch to streamline recruitment, reduce hiring bias, and improve candidate matching. Its mobile-friendly “Swag” super-app boosts employee engagement through access to earned wages, discounts, and reward programs. Unlike traditional HRIS systems, Employment Hero is built with a strong focus on automation, compliance, and employee experience, making it a forward-thinking solution for modern businesses.

Who Can Benefit from Employment Hero?

Employment Hero is best suited for small to mid-sized businesses aiming to automate and streamline HR operations. It’s also ideal for companies with growing international teams, offering global workforce support through Employer of Record (EOR) capabilities and region-specific compliance features. Industries like retail, hospitality, professional services, and non-profits that require frequent hiring, accurate payroll, or scalable HR tools will find significant value. Any organization seeking to centralize HR tasks, reduce administrative workload, and enhance employee experience can benefit from this platform.

Is Employment Hero Easy to Use?

Employment Hero is known for its intuitive design and user-friendly interface, both on desktop and mobile. Users report that the platform simplifies tasks like onboarding and payroll, and employees can easily navigate the self-service portal without HR intervention. With an average ease-of-use rating of 4.4/5 on review platforms, it’s well-regarded for accessibility. While some advanced payroll configurations may have a slight learning curve, overall, the platform is easy to adopt and requires minimal training for everyday use.

What Support Does Employment Hero Offer?

Employment Hero offers robust multi-level customer support, including live chat, email, phone support, and an in-app help desk. Users can access an extensive Help Centre with how-to guides, articles, and training webinars. Higher-tier plans come with personalized onboarding support, dedicated account managers, and custom implementation assistance. While support is generally well-rated (4.1/5 on Software Advice), some users suggest that advanced issues, especially around custom payroll setups, may require additional HR expertise or premium support plans.