- ✓ Incident Management
- ✓ Social Media Integration
- ✓ Multi-Channel Communication
- ✓ Macros (Templated Responses)
- ✓ Customizable Branding
- ✓ Ticket Management
- ✓ Surveys & Feedback
- ✓ Known Issue Management
- ✓ Knowledge Base
- ✓ Contract (SLA Management)
- ✓ Community Forums
- ✓ Automated Routing
- ✓ Alerts (Escalation)
- ✓ Self Service Portal
- ✓ Live Chat
- ✓ Document Storage
- Canned Responses
- Knowledge Base (Help Docs)
- Powerful Automations
- Collision Detector
- Happiness Surveys
- Unlimited Integrations
- Unlimited Real-Time Reports
- Unlimited SLA Policies
- Support 24/6
- Canned Responses
- Knowledge Base (Help Docs)
- Powerful Automations
- Collision Detector
- Happiness Surveys
- Unlimited Integrations
- Unlimited Real-Time Reports
- Unlimited SLA Policies
- Support 24/6
PROS & CONS What are the best aspects of this product? I searched for months for a ticketing system that had all the features I needed. I even created a spreadsheet with all the features and these guys are the only ones that had everything. Wh...
PROS & CONS What are the best aspects of this product? We are a small team of 5 and not all IT literate so we needed something easy to use so we could organise our box delivery queries. Evantodesk fitted the bill and has been rock solid and all ...
PROS & CONS What are the best aspects of this product? I searched for months for a ticketing system that had all the features I needed. I even created a spreadsheet with all the features and these guys are the only ones that had everything. Wh...
PROS & CONS What are the best aspects of this product? We are a small team of 5 and not all IT literate so we needed something easy to use so we could organise our box delivery queries. Evantodesk fitted the bill and has been rock solid and all ...
EvantoDesk offers 1 pricing plan(s):
- EvantoDesk — USD16.67 /User/Month
EvantoDesk is a Help Desk Software solution. Top features include:
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
Yes, EvantoDesk offers a 0-day free trial.
EvantoDesk provides Business Hours,Online (Ticket) support.
EvantoDesk is Cloud Hosted software.
EvantoDesk provides Help Guides,Blogs for training.