Freshworks 360
By Freshworks 360
CRM Software
Onetime(Perpetual License)
About
Freshworks 360 is a customer engagement software that offers integration between the marketing, sales and support team to provide a seamless experience to the customers. It provides a 360-degree view of the targeted customers and centralizes all customer conversation from multiple media, marketing, and sales channels at single place. Freshworks 360 ensures full collaboration among teams to help them give quality customer services and support timely. Customer data and interaction history are easily accessible, and brands can track social media mentions as well. Freshworks 360 is customizable and is flexible enough for any team size. This omnichannel CRM tool can also serve as a helpdesk tool.
Key Features
- ✓ List Management
- ✓ Customer Support
- ✓ Marketing Automation
- ✓ Project Management
- ✓ Lead Scoring
- ✓ Call Logging
- ✓ Contact Management
- ✓ Quotes (Proposals)
- ✓ Referral Tracking
- ✓ Product Catalog
Pricing
Freshworks 360
USD0
- Analytics
- Neo Admin Center
- Collaboration
- Events and notifications
- Unified Customer Record
- Analytics
- Neo Admin Center
- Collaboration
- Events and notifications
- Unified Customer Record
User Reviews
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Frequently Asked Questions
How much does Freshworks 360 cost?
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Freshworks 360 offers 1 pricing plan(s):
- Freshworks 360 — USD0.00
What is Freshworks 360 used for?
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Freshworks 360 is a CRM Software solution. Top features include:
- List Management
- Customer Support
- Marketing Automation
- Project Management
- Lead Scoring
Does Freshworks 360 offer a free trial?
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Freshworks 360 does not currently offer a free trial.
What support does Freshworks 360 provide?
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Freshworks 360 provides Business Hours,Online (Ticket) support.
Is Freshworks 360 cloud-based or on-premise?
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Freshworks 360 is Cloud Hosted software.
What training resources does Freshworks 360 offer?
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Freshworks 360 provides Help Guides,Blogs,Video Guides for training.
