GetHelp
By GetHelp
Help Desk Software
Onetime(Perpetual License)
About
The integration between TIPWeb-IT and GetHelp provides quick access to asset details such as serial number and location when creating a ticket from the user portal. This includes your staff and students.
Key Features
- ✓ Incident Management
- ✓ Social Media Integration
- ✓ Multi-Channel Communication
- ✓ Macros (Templated Responses)
- ✓ Customizable Branding
- ✓ Ticket Management
- ✓ Surveys & Feedback
- ✓ Known Issue Management
- ✓ Knowledge Base
- ✓ Contract (SLA Management)
- ✓ Community Forums
- ✓ Automated Routing
- ✓ Alerts (Escalation)
- ✓ Self Service Portal
- ✓ Live Chat
- ✓ Document Storage
Pricing
GetHelp
USD0
- Powerfully Integrated & Customizable
- Reporting & Analytics Designed for K-12
- Streamlined Ticket Submission
- Powerfully Integrated & Customizable
- Reporting & Analytics Designed for K-12
- Streamlined Ticket Submission
User Reviews
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Frequently Asked Questions
How much does GetHelp cost?
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GetHelp offers 1 pricing plan(s):
- GetHelp — USD0.00
What is GetHelp used for?
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GetHelp is a Help Desk Software solution. Top features include:
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
Does GetHelp offer a free trial?
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GetHelp does not currently offer a free trial.
What support does GetHelp provide?
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GetHelp provides Business Hours support.
Is GetHelp cloud-based or on-premise?
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GetHelp is Cloud Hosted software.
What training resources does GetHelp offer?
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GetHelp provides Help Guides,Blogs,Video Guides for training.
