Halo Service Desk

By Halo Service Desk

★ 4.8 · 9 reviews Service Desk Software Onetime(Perpetual License)

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About

Halo Service Desk is an intuitive service desk software that enables companies to standardize and run their various processes from a single place. It centralizes the entire company under an all-inclusive cloud platform and allows teams to monitor their progress in a shared view. Halo Service Desk offers a single place to all team members so that they can work together and gain visibility across their work. Users can track their ongoing tasks, audit their processes securely, prioritize and focus on important work and make team members accountable for their assigned work. Further, Halo Service Desk also facilitates easy interaction, helping companies to deliver seamless service through a system designed for omnichannel service distribution. Marketers can create and send personalized emails and also connect with their customers through live chat or phone. The software has a simple, fast and completely configurable system that can be tailored according to the needs of users. It makes the customer service team more flexible and keeps customers happy.

Screenshots

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Pricing

Service Desk

USD40/User/Month

50 Agents
Email Ticketing
Call Management
Live Chat
Self-Service Portal
TV Dashboards
SLA Management
Reporting Suit
Knowledge Base
50 Agents
Email Ticketing
Call Management
Live Chat
Self-Service Portal
TV Dashboards
SLA Management
Reporting Suit
Knowledge Base

Start Free Trial

User Reviews + Write a Review

Nathan Mills

★★★★☆

Alchemy Use of NetHelpDesk software

Integrated workflow with a bias on ServiceDesk with huge functionality allowing headroom for our business to grow into. Responsive support and accommodating of feature changes. 3CX integration a winner.

Giles McNamara

★★★★☆

NetHelpDesk Review

NetHelpDesk has a strong, versatile and helpful team. Additionally everyone is willing to go out of their way to help and offer advice no matter the query. Response times are always quick and on the occasion an issue isn't resolved on the phone you will be ...

Dennis Simiyu

★★★★★

One stop shop for business support

In this dynamic world, NetHelpDesk has always evolved to fit into the ever changing business environment. The application can be used to support any operational unit of an organization. Service Desk, Logistics, Sales management the list is endless.The suppo...

Nick Hunt

★★★★★

5/5 Great product, great company

An extremely flexible and adaptable piece of CRM software backed by an excellent support and development team who are constantly improving the product and acting on customer feedback.

Carlos Hernandez

★★★★★

Health Computer Systems, Inc. review of NHD

Thanks to NetHelpDesk and their staff we have been able to organize our software support team and provide our customers quality service. The application allows us to follow-up on all incidents reported by our clients and provides an excellent collaboration ...

Read All 9 Reviews

Frequently Asked Questions

How much does Halo Service Desk cost? ▼

Halo Service Desk offers 1 pricing plan(s):

Service Desk — USD40.00 /User/Month

Does Halo Service Desk offer a free trial? ▼

Yes, Halo Service Desk offers a 0-day free trial.

What support does Halo Service Desk provide? ▼

Halo Service Desk provides Online (Ticket) support.

Is Halo Service Desk cloud-based or on-premise? ▼

Halo Service Desk is Cloud Hosted software.

What training resources does Halo Service Desk offer? ▼

Halo Service Desk provides Help Guides,Blogs,Video Guides for training.

Company Halo Service Desk

HQ Santa Clara, California United States

Starting price USD40 /User/Month

Deployment Cloud Hosted

Languages English

Free Trial 0 Days