Halp
Halp provides personalized, cost-free coaching to guide students through their study abroad journey.
Halp offers free, personalized coaching to help international students navigate their study abroad journey. With one-on-one guidance, students receive support in applications, visas, and financial planning, simplifying the process of studying in countries like Canada, the U.S., and the U.K. For more details, visit Halp's website.
- ✓ Incident Management
- ✓ Multi-Channel Communication
- ✓ Document Storage
- ✓ Customizable Branding
- ✓ Ticket Management
- ✓ Surveys & Feedback
- ✓ Known Issue Management
- ✓ Knowledge Base
- ✓ Contract (SLA Management)
- ✓ Community Forums
- ✓ Automated Routing
- ✓ Alerts (Escalation)
- ✓ Social Media Integration
- ✓ Macros (Templated Responses)
- ✓ Self Service Portal
- Unlimited custom tickets
- fields
- and forms
- Unlimited requesters and Slack channels
- Unlimited queues
- Use standalone or connect with Jira Cloud or Zendesk
- Create automated workflows
- Manage email-based tickets
- Actionable reporting on team performance
- Search and organize tickets
- Unlimited custom tickets
- fields
- and forms
- Unlimited requesters and Slack channels
- Unlimited queues
- Use standalone or connect with Jira Cloud or Zendesk
- Create automated workflows
- Manage email-based tickets
- Actionable repo
- Includes features of Standard plan
- plus
- White label Slackbot
- Custom Slackbot messaging
- Custom email messaging
- Custom outbound email domain
- Multiple inbound email addresses
- Service Level Agreements (SLAs)
- Includes features of Standard plan
- plus
- White label Slackbot
- Custom Slackbot messaging
- Custom email messaging
- Custom outbound email domain
- Multiple inbound email addresses
- Service Level Agreements (SLAs)
- Includes features of Premium plan
- plus
- Custom security reviews and compliance
- Integrate with Slack Enterprise Grid
- Slack-based support
- Includes features of Premium plan
- plus
- Custom security reviews and compliance
- Integrate with Slack Enterprise Grid
- Slack-based support
What do you like best? I like that it's integrated with slack. It's easy to submit tickets, not sure that's in IT's favor though. What do you dislike? I dislike that you have to publicly post requests/issues. It might be on our end but ...
What do you like best? I like that it's integrated with slack. It's easy to submit tickets, not sure that's in IT's favor though. What do you dislike? I dislike that you have to publicly post requests/issues. It might be on our end but ...
What do you like best? Halp allows us to notify our system administrators whenever there is a pending ticket in the way. This allows for easy communication between user and admins. What do you dislike? Honestly, I do not dislike anything...
What do you like best? Being directly integrated with Slack, it makes it a breeze to submit a help ticket. As we are constantly on Slack, it really doesn't feel like you are going out of your way when a problem pops up. Most importantly, it is extr...
What do you like best? This is almost a fully featured helpdesk system within the confines of Slack. The integrations help it co-exist with an existing ticketing system should you desire. What do you dislike? We pulled the plug and are 1...
Halp offers 3 pricing plan(s):
- Standard — USD15.00 /User/Month
- Premium — USD30.00 /User/Month
- Enterprise — USD45.00 /User/Month
Halp is a Help Desk Software solution. Top features include:
- Incident Management
- Multi-Channel Communication
- Document Storage
- Customizable Branding
- Ticket Management
Yes, Halp offers a 14-day free trial.
Halp provides Online (Ticket),Business Hours support.
Halp is Cloud Hosted,On Premise software.
Halp provides Help Guides,Video Guides,Blogs for training.
