About
Happitu software helps businesses to streamline their workflows by integrating into an omnichannel environment. The software provides agents with tools to queue up tickets for every interaction and automate support with custom workflows. Businesses can design scripts with the drag and drop tool to meet their specific requirements. Contact centers make use of the software to improve their efficiency.
Key Features
- ✓ Incident Management
- ✓ Social Media Integration
- ✓ Multi-Channel Communication
- ✓ Macros (Templated Responses)
- ✓ Customizable Branding
- ✓ Ticket Management
- ✓ Surveys & Feedback
- ✓ Known Issue Management
- ✓ Knowledge Base
- ✓ Contract (SLA Management)
- ✓ Community Forums
- ✓ Automated Routing
- ✓ Alerts (Escalation)
- ✓ Self Service Portal
- ✓ Live Chat
- ✓ Document Storage
Pricing
Happitu
USD0
- Responsive Scripting
- Contextual Help Topics
- Consistent Documentation
- Assign Work
- Peer Review
- Automated Dispositions
- Dynamic Lookup
- Insights
- Responsive Scripting
- Contextual Help Topics
- Consistent Documentation
- Assign Work
- Peer Review
- Automated Dispositions
- Dynamic Lookup
- Insights
User Reviews
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Frequently Asked Questions
How much does Happitu cost?
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Happitu offers 1 pricing plan(s):
- Happitu — USD0.00
What is Happitu used for?
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Happitu is a Help Desk Software solution. Top features include:
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
Does Happitu offer a free trial?
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Yes, Happitu offers a 0-day free trial.
What support does Happitu provide?
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Happitu provides Online (Ticket) support.
Is Happitu cloud-based or on-premise?
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Happitu is Cloud Hosted software.
What training resources does Happitu offer?
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Happitu provides Help Guides,Blogs,Video Guides for training.