Help Desk Premier
By Help Desk Premier
Help Desk Software
Onetime(Perpetual License)
About
Help Desk Premier is easy-to-use IT support software that can be installed on your network in minutes (we’ll even do it for you) or it can be hosted on our servers. No matter what type of industry you cater to, your organization relies on powerful tools to provide the ultimate customer service experience. BrightBox Solutions provides a flexible, scalable solution that’s easy to use to bring you a versatile means of performing at peak level. Our Professional Edition is free for up to two users, but if your needs are more robust, our Enterprise Edition offers the capabilities you need without breaking the bank.
Key Features
- ✓ Incident Management
- ✓ Social Media Integration
- ✓ Multi-Channel Communication
- ✓ Macros (Templated Responses)
- ✓ Customizable Branding
- ✓ Ticket Management
- ✓ Surveys & Feedback
- ✓ Known Issue Management
- ✓ Knowledge Base
- ✓ Contract (SLA Management)
- ✓ Community Forums
- ✓ Automated Routing
- ✓ Alerts (Escalation)
- ✓ Self Service Portal
- ✓ Live Chat
- ✓ Document Storage
Pricing
Help Desk Premier
USD0
- Ticket Management
- Highly Customizable
- Change Management
- Flexible Escalation
- Ticket Management
- Highly Customizable
- Change Management
- Flexible Escalation
User Reviews
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Frequently Asked Questions
How much does Help Desk Premier cost?
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Help Desk Premier offers 1 pricing plan(s):
- Help Desk Premier — USD0.00
What is Help Desk Premier used for?
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Help Desk Premier is a Help Desk Software solution. Top features include:
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
Does Help Desk Premier offer a free trial?
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Yes, Help Desk Premier offers a 0-day free trial.
What support does Help Desk Premier provide?
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Help Desk Premier provides Online (Ticket) support.
Is Help Desk Premier cloud-based or on-premise?
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Help Desk Premier is Cloud Hosted software.
What training resources does Help Desk Premier offer?
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Help Desk Premier provides Help Guides,Blogs for training.
