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Helpwise

Helpwise

By Helpwise

5.0  ·  20 reviews Live Chat Software Monthly,Yearly
About
Helpwise is a software that helps businesses solve customer-generated queries in an efficient manner. Companies can use the software to streamline customer communications. Helpwise has a simple interface and provides businesses with key metrics tracking, shared inbox, seamless collaboration among teams, and accurate integration with external business tools.
Key Features
  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Agent Scheduling
  • Video Chat
  • Call Me Option
Screenshots
Helpwise screenshot 1
Screenshot 1
Pricing
Free Forever
USD0
  • 1 Shared Mailbox
  • 5 Team Members
  • 1 Integration
  • 3 Automation Rules
  • Free Migration And Setup
  • 1 Shared Mailbox
  • 5 Team Members
  • 1 Integration
  • 3 Automation Rules
  • Free Migration And Setup
Get Started
Premium
USD0
  • Unlimited shared mailbox
  • Unlimited team members
  • All integrations
  • Unlimited shared mailbox
  • Unlimited team members
  • All integrations
Get Started
User Reviews + Write a Review
JW
June W
★★★★★
"Excellent Product & Customer Service"

What do you like best? I've used many ticket systems with the shared inbox concept, including FreshDesk and Help Scout. Helpwise is definitely the winner. What I love the best is their customer service. They genuinely care about user input. W...

UI
User in Computer Software
★★★★★
"Great product with amazing support"

What do you like best? As soon as you signup for Helpwise, you are blown away by the UI and UX of the product. It is clean and easy to understand. Our team got used to the product on very first day. Integrations with Stripe and HubSpot work...

SR
Steve R
★★★★★
"Good Helpdesk Solution"

What do you like best? Ability to have multiple Support sites and inboxes - easy to manage. Ability to manage Facebook / Twitter and Whatsapp as well as email support all in one place Good value for money for small business What do you ...

S
Selçuk
★★★★★
"Helpwise The Brave"

What do you like best? Helpwise has lots of potentials in it also have team inbox, live chat widget, help center, sms, whatsapp, detailed reports etc... What do you dislike? More integration would be great if any chances also native ...

LP
Legacy P
★★★★★
"Great software and even better team behind it"

What do you like best? The software is a great Helpdesk solution. We tried several and this was the most intuitive option with features we needed, like Slack integration. The team behind it is nothing short of amazing. The response time on anything...

Frequently Asked Questions
How much does Helpwise cost?

Helpwise offers 3 pricing plan(s):

  • Free Forever — USD0.00
  • Standard — USD99.00 /Month
  • Premium — USD0.00
What is Helpwise used for?

Helpwise is a Live Chat Software solution. Top features include:

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form
Does Helpwise offer a free trial?

Yes, Helpwise offers a 0-day free trial.

What support does Helpwise provide?

Helpwise provides Online (Ticket) support.

Is Helpwise cloud-based or on-premise?

Helpwise is Cloud Hosted software.

What training resources does Helpwise offer?

Helpwise provides Help Guides,Blogs,Video Guides for training.

Tool Info
Company Helpwise
HQ newark, California United States
Starting price Free
Deployment Cloud Hosted
Languages English
Free Trial 0 Days
Best For
Enterprises SMEs SMEs
Customization
No