HotelFriend is a hotel management software (PMS) for hospitality businesses that unites property management, direct bookings, and channel management, POS, event management, and guest experience tools in an all-in-one platform.
The HotelFriend PMS Ecosystem comprises over 25 industry-relevant products, covering PMS, Channel Manager, Booking Engine, Digital Guest Journey, POS, Payments, Events — all within a single, unified platform. It supports hotels in managing reservations, group bookings, front-desk activities, guest profiles, billing, and payments while ensuring seamless coordination between departments such as housekeeping, front office, and management.
The system integrates with 200+ OTAs, Booking Engine, and Google Hotels, payment solutions, and hotel hardware, enabling real-time synchronization of availability, rates, and postings across all touchpoints. With flexible, modular functionality, hotels can select the features they need and scale the system as their business grows.
HotelFriend provides real-time reporting and analytics to support data-driven decision-making, reduce manual work, and improve operational efficiency. Accessible from anywhere, the platform is suitable for mid-size to large hotels and hotel groups seeking a reliable, cloud-based solution to optimize workflows, increase transparency, and enhance the overall guest experience.
Your Demand. One System.
Operated from a secure German data center, HotelFriend serves hotels worldwide, with dedicated sales and support teams ensuring rapid deployment and smooth onboarding. By combining cutting-edge technology, innovation, and deep operational expertise, HotelFriend is redefining the future of hospitality management — driving digital transformation and positioning itself as the market leader in hotel software globally.
Your guests.
Manage the entire guest journey in one solution —
from booking to long-term guest loyalty.
Your time.
Less manual work through automation —
more time to focus on your guests.
Your processes.
Personal, local support from setup to go-live
and by your side long after.
Your data.
Because trust allows no compromises. Cloud, on-premises
or hybrid — securely hosted in Germany.
- ✓ Reservations Management
- ✓ Booking Engine
- ✓ Centralized Reservation System
- ✓ Channel Manager
- ✓ Online Booking
- ✓ Reservation & Booking
- ✓ Single / Group Reservations
- ✓ Group Bookings
- ✓ Reservations Management
- PMS
- Channel Manager
- Booking Engine
- Guest App
- Guesty Communication
- Employee Tasks
- Housekeeping
- Rate Management
- Automated Payments
- Accounting and Reports
- POS
- Event Management
- Cash Book
- Automated Payments
- Guesty Communication
- Employee Tasks
- Housekeeping
- Rate Management
- Channel Manager
- Booking Engine
- Guest App
- E-Vouchers
- Revenue Management
- Self-Service Kiosk
- Remote Reception
- Accounting and Reports
- One-pager Wesite
- Individual Approach
- PMS
- POS
- Event Management
- Cash Book
- Automated Payments
- Guesty Communication
- Employee Tasks
- Housekeeping
- Rate Management
- Channel Manager
- Booking Engine
- Guest App
- E-Vouchers
- Revenue Management
- Self-Service Kiosk
- Remote Reception
- Accounting and Reports
- On-side Setup
- Channel Manager
- Booking Engine
- Online Check-in/Check-out
- Self-Service Kiosk
- Guest Communication
- POS
- Event Management
- Resource Management
- Guest App
- E-Vouchers
- E-invoicing
- Accounting
- Reports
- Housekeeping
- PMS
- POS
- Channel Manager
- Booking Engine
- Resource Management
- Event Management
- Guest Journey
- Distribution
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HotelFriend offers 3 pricing plan(s):
- HotelFriend CORE — INR5.00 room
- HotelFriend Flex — USD15.00 room
- HotelFriend Signature — INR25.00 room
HotelFriend is a Property Management Software solution. Top features include:
- Reservations Management
- Booking Engine
- Centralized Reservation System
- Channel Manager
- Online Booking
Yes, HotelFriend offers a 14-day free trial.
HotelFriend provides Phone,Email,Live Chat,Online (Ticket),Business Hours support.
HotelFriend is Cloud Hosted,Hybrid,On Premise,Any software.
HotelFriend provides Help Guides,Video Guides,Blogs,Webinars,Infographics,Case Studies,Whitepapers,On-Site Training for training.
