HR365 Helpdesk
By HR365 Helpdesk
Service Desk Software
Onetime(Perpetual License)
About
The Sharepoint ticketing system is simple to use and customize. It provides key features like reporting, self service, and customization that ensure your organization can handle every issue properly. This makes it an ideal solution for all types of organizations.
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Pricing
Standard
USD49/Month
- Upto 50 users
- 2 support tickets
- Free updates via MS store
- Integrates with Office 365
- SharePoint-hosted app
- Data stays in your SharePoint
- Custom request types
- Mobile responsive
- Multiple roles
- Smart notifications
- Self Service web forms
- Multiple departments groups
- Upto 50 users
- 2 support tickets
- Free updates via MS store
- Integrates with Office 365
- SharePoint-hosted app
- Data stays in your SharePoint
- Custom request types
- Mobile responsive
- Multiple roles
- Smart notifications
- Self Service web forms
- Mult
Plus
USD99/Month
- All features in Standard Plus
- Upto 200 users
- 4 support tickets
- Commonly users service fields
- Dashboard
- Canned responses
- Custom signatures
- Custom ticket status
- Custom ticket sequence
- Ticket fields customization
- Private Notes
- Ticket Splitting & Merging
- All features in Standard Plus
- Upto 200 users
- 4 support tickets
- Commonly users service fields
- Dashboard
- Canned responses
- Custom signatures
- Custom ticket status
- Custom ticket sequence
- Ticket fields customization
- Private Notes
- Ticket Splitting & Merg
Premium
USD149/Month
- All Features in Plus Plus
- Upto 500 users
- Unlimited support
- Customer satisfaction Surveys
- Free updates with support
- Create new ticket from emails
- Email templates
- Auto assign tickets
- Auto close tickets
- Auto capture email attachments
- Integrate with Asset Management
- Block spammers and domains
- All Features in Plus Plus
- Upto 500 users
- Unlimited support
- Customer satisfaction Surveys
- Free updates with support
- Create new ticket from emails
- Email templates
- Auto assign tickets
- Auto close tickets
- Auto cap
Enterprise
USD249/Month
- All features in Premium Plus
- Upto 1000 users
- Kanban View
- Escalate Tickets
- Custom columns
- Create Sub tickets
- Track time spent on tickets
- Ticket due date reminders
- Escalate Ticket Automatically
- Customize with Power Automate.
- API connectivity
- Connect with Power BI
- All features in Premium Plus
- Upto 1000 users
- Kanban View
- Escalate Tickets
- Custom columns
- Create Sub tickets
- Track time spent on tickets
- Ticket due date reminders
- Escalate Ticket Automatically
- Customize with Power Automate.
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Frequently Asked Questions
How much does HR365 Helpdesk cost?
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HR365 Helpdesk offers 4 pricing plan(s):
- Standard — USD49.00 /Month
- Plus — USD99.00 /Month
- Premium — USD149.00 /Month
- Enterprise — USD249.00 /Month
Does HR365 Helpdesk offer a free trial?
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Yes, HR365 Helpdesk offers a 0-day free trial.
What support does HR365 Helpdesk provide?
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HR365 Helpdesk provides Online (Ticket) support.
Is HR365 Helpdesk cloud-based or on-premise?
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HR365 Helpdesk is Cloud Hosted software.
What training resources does HR365 Helpdesk offer?
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HR365 Helpdesk provides Help Guides,Blogs for training.
