HubSpot
By HubSpot Service Hub
- ✓ Transfers
- ✓ Customer Support
- ✓ Contact Management
- ✓ Website Visitor Tracking
- ✓ Landing Pages
- ✓ Email Drip Campaigns
- ✓ Task Management
- ✓ Purchasing
- ✓ Time Off Management
- ✓ Recruiting Management
- ✓ Outbound Call Center
- ✓ Inbound Call Center
- ✓ Queue Management (Calls)
- ✓ Project Management
- ✓ Lead Scoring
- ✓ Website Visitor Tracking
- ✓ Project Planning
- ✓ Timeline View
- ✓ Idea Management
- ✓ Portfolio Management
- ✓ IT Project Management
- ✓ Issue Management
- ✓ Timesheet Management
- ✓ Billable & Non-billable Hours
- ✓ Automatic Time Capture
- ✓ RSS to Email
- ✓ Drag and Drop Editor
- ✓ Click-through Tracking
- Contact management
- Ticketing
- Live chat
- Team email
- Tickets closed reports
- Reporting dashboard
- Shared inbox
- Contact management
- Ticketing
- Live chat
- Team email
- Tickets closed reports
- Reporting dashboard
- Shared inbox
- Includes features of Free tools
- plus
- Conversation routing
- Simple ticket automation
- Multiple ticket pipelines
- Multiple currencies
- Calling SDK
- Includes features of Free tools
- plus
- Conversation routing
- Simple ticket automation
- Multiple ticket pipelines
- Multiple currencies
- Calling SDK
- Includes features of the Starter plan
- plus
- Service analytics
- Customer feedback surveys
- Customer portal
- Playbooks
- Includes features of the Starter plan
- plus
- Service analytics
- Customer feedback surveys
- Customer portal
- Playbooks
- Includes features of Professional plan
- plus
- Single sign-on
- Admin notifications management
- Field-level permissions
- Custom objects
- Conversation intelligence
- Includes features of Professional plan
- plus
- Single sign-on
- Admin notifications management
- Field-level permissions
- Custom objects
- Conversation intelligence
PROS & CONS What are the best aspects of this product? Hubspot's user interface is excellent, although the overly-simplistic UI also has its drawback - finding features and getting information can be tough. What aspects are problematic or co...
What do you like best? Good knowledge base and helpful team. Good to have the connection to the marketing suite too. What do you dislike? Limited social media connections and reporting focuses on marketing Recommendations to o...
What do you like best? I like few things, my company using Hubspot for many departments,mrketing, sales etc so: 1. I can have access to many people in my company, can tag them, ask for help, we can make notes to each other under each tick...
What do you like best? As a loyal HubSpot user, it's great to be able to offer clients a full sales and marketing ecosystem within the same platform What do you dislike? There have been some teething issues I've come across that I belie...
What do you like best? The ease in which you can move tickets without needing to open them, the integration of chat features/notifications into Slack and the automated email sequencing feature. What do you dislike? The inability to forw...
HubSpot offers 4 pricing plan(s):
- Free — USD0.00
- Starter — USD50.00 /Month
- Professional — USD500.00 /Month
- Enterprise — USD1.00 /Month
HubSpot is a Live Chat Software solution. Top features include:
- Transfers
- Customer Support
- Contact Management
- Website Visitor Tracking
- Landing Pages
HubSpot does not currently offer a free trial.
HubSpot provides Phone,Online (Ticket),Business Hours support.
HubSpot is Cloud Hosted software.
HubSpot provides Help Guides,Video Guides,Blogs for training.
