About
IBM Watson Assistant is a virtual assistant that uses AI to provide fast, consistent and accurate answers across any channel. Customers always prefer interacting with something that is responsive, and an AI-powered assistant like IBM Watson Assistant makes this possible. Natural Language Processing (NLP) contributes to a great user experience. This AI-powered Assistant comes loaded with a plethora of features to stand out among contemporaries. For one, this is a comprehensive chatbot. This enables the customers to get exact and accurate answers to their queries, backed by related information. The NLP even allows IBM Watson Assistant to process questions in real-time which are then replied to with efficiently tailored yet informative answers. This results in a high completion and containment rate. Further, an existing collection of content sources and applications makes it increasingly simple for structuring a personalised AI Assistant without entering a single line of code. Additionally, IBM Watson’s robust integrations do not limit it to answering questions, but conducting transactions and routing
Pricing
Lite
USD0
- Webchat
- Messaging channel Integrations
- Custom Channel API
- Monthly active users: Up to 1
- 000
- Skills: 5
- Dialog nodes per skill: 100
- Analytics data retention: 7 days
- Versions per dialog skill: No version control
- Session timeout limit: 5 minutes
- Customer service desk integrations
- Pre-built content
- Disambiguation
- Digressions
- Number of instances: Billed per instance
- Webchat
- Messaging channel Integrations
- Custom Channel API
- Monthly active users: Up to 1
- 000
- Skills: 5
- Dialog nodes per skill: 100
- Analyti
Plus
USD140/Month
- Webchat
- Telephony/Voice Add-on
- SMS and MMS
- Messaging channel Integrations
- Custom Channel API
- Monthly active users: 1
- 000+
- Skills: 50
- Dialog nodes per skill: Unlimited
- Analytics data retention: 30 days
- Versions per dialog skill: 10 versions
- Session timeout limit: 24 hours
- Customer service desk integrations
- Search skill
- Pre-built content
- Private endpoints
- Disambiguation
- Digressions
- Autolearning
- Intent conflict resolution
- Intent recommendations
- Concurrent call capacity: 100
- Phone integrations
- SMS /
Enterprise
USD0
- Webchat
- Telephony/Voice Add-on
- SMS and MMS
- Messaging channel Integrations
- Custom Channel API
- Monthly active users: 50
- 000+
- Skills: 100
- Dialog nodes per skill: Unlimited
- Analytics data retention: 90 days
- Versions per dialog skill: 50 versions
- Session timeout limit: 7 days
- Customer service desk integrations
- Search skill
- Pre-built content
- Private endpoints
- Activity tracker Onboarding support Data isolation: With Data Isolation Add-on
- Leverage log data across instances: With Data Isolation Add-on
- Di
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Frequently Asked Questions
How much does IBM Watson Assistant cost?
▼
IBM Watson Assistant offers 3 pricing plan(s):
- Lite — USD0.00
- Plus — USD140.00 /Month
- Enterprise — USD0.00
Does IBM Watson Assistant offer a free trial?
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Yes, IBM Watson Assistant offers a 0-day free trial.
What support does IBM Watson Assistant provide?
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IBM Watson Assistant provides Online (Ticket) support.
Is IBM Watson Assistant cloud-based or on-premise?
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IBM Watson Assistant is Cloud Hosted software.
What training resources does IBM Watson Assistant offer?
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IBM Watson Assistant provides Help Guides,Video Guides,Blogs for training.