InvGate Service Desk
By InvGate Service Desk
- ✓ Reviews Management
- ✓ Reservations Management
- ✓ Point of Sale (POS)
- ✓ Online Hotel Booking
- ✓ Multi-Property
- ✓ Marketing Management
- ✓ Maintenance Management
- ✓ Housekeeping Management
- ✓ Guest Experience (GEM)
- ✓ Hotel Group Management
- ✓ GDS / OTA Integration
- ✓ Front Office Management
- ✓ Employee Management
- ✓ Catering
- ✓ Transfer Management
- ✓ Traceability
- ✓ Supplier Management
- ✓ Shipping Management
- ✓ Serialized Inventory Tracking
- ✓ Purchase Order Management
- ✓ Order Entry
- ✓ Inventory Overview
- ✓ Inventory Optimization
- ✓ Inventory Forecasting
- ✓ Custom Pricing Models
- ✓ Cost Tracking
- ✓ Search (Filter)
- ✓ Multi-Location
- ✓ Warehouse Management
- ✓ Kitting
- ✓ Barcoding (RFID)
- ✓ Hotel Sales Analytics
- ✓ Auto e Collect for Pay@hotel bookings
- ✓ CRM
- ✓ Cab Services
- ✓ Chain Review Analysis
- ✓ Competitor Rate Intelligence
- ✓ Guest List Management
- ✓ HR & Payroll
- ✓ Intelligent Yield Maximization
- ✓ Meta Search Marketing on TripAdvisor
- ✓ Mobile App
- ✓ Multi Currency
- ✓ POS invoicing
- ✓ Payment Collection Automation
- ✓ Property Management
- ✓ Group Management
- ✓ Guest Management
- ✓ Accounting
- ✓ Banquet and conference Management
- ✓ Booking Chart Management
- ✓ Booking Engine
- ✓ CPC & Instant Booking
- ✓ Catering Management
- ✓ Centralized Reservation System
- ✓ Channel Manager
- ✓ Channel Partner
- ✓ Daily Reports
- ✓ Database backup/restore (Management)
- ✓ Dynamic Pricing for Room Rates
- ✓ E-collect
- ✓ Email and SMS Alerts
- ✓ Financial Management
- ✓ Food and Beverage Costing
- ✓ GDS OTA Integration
- ✓ Google Hotel Ads
- ✓ Groups
- ✓ Guest Experience
- ✓ Guest Management
- ✓ House keeping
- ✓ Individual Property Review Analysis
- ✓ Inventory Management
- ✓ Laundry Management
- ✓ Maintenance Management and Administration
- ✓ Messaging System
- ✓ Meta Search Marketing on Google
- ✓ Multi Property Support
- ✓ Online Booking
- ✓ Online Reputation Management
- ✓ Promo Code
- ✓ Reservation & Booking
- ✓ Revenue Management
- ✓ Room Allocation Management
- ✓ Sales and Marketing
- ✓ Secret & Public Promo Codes
- ✓ Single / Group Reservations
- ✓ Single Property
- ✓ Vacation Rental
- ✓ Welcome and Thank You Messages
- ✓ Yield Maximization
- ✓ Employee Management
- ✓ Analytics & Reporting
- ✓ Automatic Synchronization
- ✓ Back Office
- ✓ Channel Management
- ✓ Check-In
- ✓ Contact Database
- ✓ Dashboard
- ✓ Data Import & Export
- ✓ Front Office management
- ✓ Guest Loyalty
- ✓ House keeping
- ✓ Online Booking Engine
- ✓ Online Distribution Management
- ✓ Online Reputation Management
- ✓ Profile Management
- ✓ Rate Management
- ✓ Reporting
- ✓ Revenue Management
- ✓ Rich Calendar
- ✓ Room Allocation Management
- ✓ Self Check-in / Check-Out
- ✓ Self Service Portal
- ✓ Reporting/Analytics
- ✓ Customizable Branding
- ✓ Collaboration Tools
- ✓ Multi-Language
- ✓ Customizable Templates
- ✓ Cataloging/Categorization
- ✓ Knowledge Management
- ✓ Feedback Management
- ✓ WYSIWYG Editor
- ✓ User Management
- ✓ Full Text Search
- ✓ Drag & Drop Editor
- ✓ Mobile Interface
- ✓ Rich Text Editor
- ✓ Screen Sharing
- ✓ Real-Time Chat
- ✓ Session Recording
- ✓ File Sharing
- ✓ Session Transfer
- ✓ Surveys & Feedback
- ✓ Diagnostic Tools
- ✓ SEO Management
- Hardware Asset Management
- Software Asset Management
- Mobile Inventory Management
- Cloud Asset Management
- CMDB Discovery
- CMDB Visualization
- Change Monitoring
- IT Security Monitoring
- Automated Discovery
- Integration with Service Desk
- Hardware Asset Management
- Software Asset Management
- Mobile Inventory Management
- Cloud Asset Management
- CMDB Discovery
- CMDB Visualization
- Change Monitoring
- IT Security Monitoring
- Automated Discovery
- Integration with Service Desk
- Ticket Management
- Knowledge Base
- Service Catalog
- Reporting & Analytics
- ITIL Certified
- Self-Service Portal
- Workflows
- SLAs
- Gamification
- Multi-Department Support
- Single Sign-on
- Time Tracking
- ITAM Integrations
- Cloud and On-Prem Versions
- Ticket Management
- Knowledge Base
- Service Catalog
- Reporting & Analytics
- ITIL Certified
- Self-Service Portal
- Workflows
- SLAs
- Gamification
- Multi-Department Support
- Single Sign-on
- Time Tracking
- ITAM Integrations
- Cloud and On-Prem Versions
- Asset Inventory
- Asset Monitoring
- Remote Desktop
- Network Discovery
- Software Deployment
- Software License Management
- IT Financials and LifeCycle
- Custom Alerts
- Escalation Routing
- Integration with Service Desk
- Asset Inventory
- Asset Monitoring
- Remote Desktop
- Network Discovery
- Software Deployment
- Software License Management
- IT Financials and LifeCycle
- Custom Alerts
- Escalation Routing
- Integration with Service Desk
PROS & CONS What are the best aspects of this product? The ease of use for our users. Tickets are automatically created by emails. Saves my techs a ton of time from creating the tickets. What aspects are problematic or could work better? It ...
PROS & CONS What are the best aspects of this product? I think that one of the best aspects is the friendly look & feel that makes a simple app to use What aspects are problematic or could work better? Sometimes it becomes complex to generat...
PROS & CONS What are the best aspects of this product? its very easy to use, the knowledgebase is superb as well as the interfac with ad What aspects are problematic or could work better? sometimes is difficult to creat authomatics circuits ...
PROS & CONS What are the best aspects of this product? Easy Of Use, specially for end users. A complete Help Desk solution for a multiproperty company. Excellent & very responsive support. Workflow design is great. What aspects are problematic...
PROS & CONS What are the best aspects of this product? Their fully customizable service desks, the easy of use and their customer support. They are the best! What aspects are problematic or could work better? No problems at all. What featu...
InvGate Service Desk offers 3 pricing plan(s):
- InvGate Insight — USD0.00
- InvGate Service Desk — USD0.00
- InvGate Assets — USD0.00
InvGate Service Desk is a Service Desk Software solution. Top features include:
- Reviews Management
- Reservations Management
- Point of Sale (POS)
- Online Hotel Booking
- Multi-Property
Yes, InvGate Service Desk offers a 0-day free trial.
InvGate Service Desk provides Online (Ticket) support.
InvGate Service Desk is Cloud Hosted software.
InvGate Service Desk provides Help Guides,Video Guides,Blogs for training.
