LeadDesk
By LeadDesk
Sales Engagement Software
Onetime(Perpetual License)
About
Lead Desk is a smart sales and customer service call center software, developed to assist tele-communication businesses in managing their call center services and triple their outbound sales efficiency. It offers auto and predictive dialer modes that allow your agents to increase their call volume from 40 to 120 per day which in turn increases your growth and revenue.
When you switch from a manual dialer to LeadDesk, your call center operators can call three times as many contacts each day. The platform provides real-time monitoring of your activities and you can see all live data as well as listen in on any calls from afar. During calls, you can even whisper to your agents and stay on top of your contact center's quality and performance with reporting templates and completely customizable reporting tools offered by Lead Desk. Additionally, the program is easily scalable and deployable.
Key Features
- ✓ Content Management
- ✓ Call Recording
- ✓ Email/Call Sequencing
- ✓ CRM Integration
- ✓ Call List Management
- ✓ Inbox Integration
- ✓ Sales Activity Automation
- ✓ Team Management
- ✓ Performance Analytics (Sales)
- ✓ Email Automation
- ✓ Workflow Management
- ✓ Call Monitoring
- ✓ Lead Scoring
Pricing
Instant
USD0
- From 2–5 licenses
- IVR
- Playbook
- Superstars through gamification
- Auto Dialer
- Power Dialer
- Predictive Dialer
- Click-to-Call
- Reporting
- Workforce Management
- Includes your first 150 minutes of VoIP
- Instant set-up
- From 2–5 licenses
- IVR
- Playbook
- Superstars through gamification
- Auto Dialer
- Power Dialer
- Predictive Dialer
- Click-to-Call
- Reporting
- Workforce Management
- Includes your first 150 minutes of VoIP
- Instant set-up
Essential
USD0
- Starting from 5 licenses
- IVR
- Playbook
- Superstars through gamification
- Auto Dialer
- Power Dialer
- Predictive Dialer
- Click-to-Call
- Reporting
- Workforce Management
- Dedicated account manager
- Dongle calling possible
- Includes one free LeadApp
- Starting from 5 licenses
- IVR
- Playbook
- Superstars through gamification
- Auto Dialer
- Power Dialer
- Predictive Dialer
- Click-to-Call
- Reporting
- Workforce Management
- Dedicated account manager
- Dongle calling possible
- Includes one free LeadApp
Advanced
USD0
- Starting from 5 licenses
- IVR
- Playbook
- Superstars through gamification
- Auto Dialer
- Power Dialer
- Predictive Dialer
- Click-to-Call
- Reporting
- Workforce Management
- Dedicated success manager
- Dedicated onboarding team
- Access to API
- 3rd party VoIP integration possible
- Priority support hotline
- Includes 3 free LeadApps
- Starting from 5 licenses
- IVR
- Playbook
- Superstars through gamification
- Auto Dialer
- Power Dialer
- Predictive Dialer
- Click-to-Call
- Reporting
- Workforce Management
- Dedicated success manager
- Dedica
Enterprise
USD0
- Starting from 50 licenses
- IVR
- Playbook
- Superstars through gamification
- Auto Dialer
- Power Dialer
- Predictive Dialer
- Click-to-Call
- Reporting
- Workforce Management
- Senior account manager
- Dedicated onboarding team
- Senior project manager
- Possibility to customize forms and reports
- Custom CRM & BI integrations
- Priority support hotline
- Starting from 50 licenses
- IVR
- Playbook
- Superstars through gamification
- Auto Dialer
- Power Dialer
- Predictive Dialer
- Click-to-Call
- Reporting
- Workforce Management
- Senior accoun
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Frequently Asked Questions
How much does LeadDesk cost?
▼
LeadDesk offers 4 pricing plan(s):
- Instant — USD0.00
- Essential — USD0.00
- Advanced — USD0.00
- Enterprise — USD0.00
What is LeadDesk used for?
▼
LeadDesk is a Sales Engagement Software solution. Top features include:
- Content Management
- Call Recording
- Email/Call Sequencing
- CRM Integration
- Call List Management
Does LeadDesk offer a free trial?
▼
Yes, LeadDesk offers a 0-day free trial.
What support does LeadDesk provide?
▼
LeadDesk provides Online (Ticket) support.
Is LeadDesk cloud-based or on-premise?
▼
LeadDesk is Cloud Hosted software.
What training resources does LeadDesk offer?
▼
LeadDesk provides Help Guides,Blogs,Video Guides for training.
