About
Lemtalk software is a platform that helps companies engage with their customers through website Live Chat. The software offers tickets to automate tasks and answer the tickets from Slack. Engage better conversations with your website visitors and create in-depth FAQ pages. Collaborate with your team to measure the performance of business. Small, Medium and Large companies make use of the software.
Key Features
- ✓ Incident Management
- ✓ Social Media Integration
- ✓ Multi-Channel Communication
- ✓ Macros (Templated Responses)
- ✓ Customizable Branding
- ✓ Ticket Management
- ✓ Surveys & Feedback
- ✓ Known Issue Management
- ✓ Knowledge Base
- ✓ Contract (SLA Management)
- ✓ Community Forums
- ✓ Automated Routing
- ✓ Alerts (Escalation)
- ✓ Self Service Portal
- ✓ Live Chat
- ✓ Document Storage
Screenshots
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Pricing
Startup plan
USD48/Month
- Unlimited agents
- users and tickets
- 1 widget
- Live Chat
- Phone
- SMS
- Knowledge base
- 1 language
- 1 rule for message automation
- "Powered by lemtalk" branding
- Priority Customer Support
- Unlimited agents
- users and tickets
- 1 widget
- Live Chat
- Phone
- SMS
- Knowledge base
- 1 language
- 1 rule for message automation
- "Powered by lemtalk" branding
- Priority Customer Support
Super Hero plan
USD96/Month
- Unlimited agents
- users and tickets
- Unlimited number of live chats and FAQs
- Multilingual live chat
- phone
- SMS
- Multilingual Knowledge base
- Unlimited rules for message automation
- No lemtalk branding
- Priority Customer Support
- Unlimited agents
- users and tickets
- Unlimited number of live chats and FAQs
- Multilingual live chat
- phone
- SMS
- Multilingual Knowledge base
- Unlimited rules for message automation
- No lemtalk branding
- Priority Customer Support
Agency plan
USD249/Month
- Unlimited agents
- users and tickets
- Unlimited widgets (live chat
- FAQs)
- Multilingual Live Chat
- Phone
- SMS
- Knowledge base
- Unlimited rules for message automation
- Priority Support
- 5 Slack teams
- Unlimited agents
- users and tickets
- Unlimited widgets (live chat
- FAQs)
- Multilingual Live Chat
- Phone
- SMS
- Knowledge base
- Unlimited rules for message automation
- Priority Support
- 5 Slack teams
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Frequently Asked Questions
How much does lemtalk cost?
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lemtalk offers 3 pricing plan(s):
- Startup plan — USD48.00 /Month
- Super Hero plan — USD96.00 /Month
- Agency plan — USD249.00 /Month
What is lemtalk used for?
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lemtalk is a Help Desk Software solution. Top features include:
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
Does lemtalk offer a free trial?
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Yes, lemtalk offers a 0-day free trial.
What support does lemtalk provide?
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lemtalk provides Phone,Online (Ticket) support.
Is lemtalk cloud-based or on-premise?
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lemtalk is Cloud Hosted software.
What training resources does lemtalk offer?
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lemtalk provides Help Guides,Blogs,Video Guides for training.
