LiveChat
By LiveChat
- ✓ Visitor Targeting
- ✓ Transfers
- ✓ Shortcut Messages
- ✓ Persistent Chat
- ✓ Offline Form
- ✓ Knowledge Database
- ✓ Co-Browsing
- ✓ Agent Scheduling
- ✓ Video Chat
- ✓ Call Me Option
- 60-day chat history
- Basic widget customization
- Ticketing system
- Data security
- 60-day chat history
- Basic widget customization
- Ticketing system
- Data security
- Unlimited chat history
- Full widget customization
- Ticketing system
- Data security
- Basic reporting
- Agent groups
- Multiple brandings
- Unlimited chat history
- Full widget customization
- Ticketing system
- Data security
- Basic reporting
- Agent groups
- Multiple brandings
- Unlimited chat history
- Full widget customization
- Ticketing system
- Data security
- Advanced reporting
- Agent groups
- Multiple brandings
- Staffing prediction
- Work scheduler
- Unlimited chat history
- Full widget customization
- Ticketing system
- Data security
- Advanced reporting
- Agent groups
- Multiple brandings
- Staffing prediction
- Work scheduler
- Unlimited chat history
- Full widget customization
- Ticketing system
- Data security
- Advanced reporting
- Agent groups
- Multiple brandings
- Staffing prediction
- Work scheduler
- Dedicated acc. manager
- Product training
- Software engineer support
- Security assistance
- HIPAA Compliance
- Single Sign-On (SSO)
- Unlimited chat history
- Full widget customization
- Ticketing system
- Data security
- Advanced reporting
- Agent groups
- Multiple brandings
- Staffing prediction
- Work scheduler
- Dedicated acc. manager
- Product training
- Sof
What do you like best? It is a helpful way for leads to come in through the website/computer What do you dislike? This software is very outdated and confusing to use. Recommendations to others considering the product: Look into other prod...
Dreadful for the customer. IKEA uses this. It won't let you finish completing the form to get on to the system before it refreshes and says all the agents are not available. Spent hours trying to get on the queue. Terrible queue management. So happy for the...
LiveChat was difficult to set up, use, and manage. LiveChat also nickeled and dimed us to death. By adding a few more agents, we nearly quadrupled the cost of our subscription. We only discovered this when the bill came in for the following month. One of ou...
I have been using your live chat service through the Swedish auction site Tradera.Each time I have to explicitly request a chat transcript to be sent to my inbox when the chat ends. Only that is frustrating, of course I should receive a chat transcript with...
What do you like best? Our company tried this and found it not useful. Not user friendly at all. What do you dislike? All the features are not very user friendly. What business problems are you solving with the product? What benefits have yo...
LiveChat offers 4 pricing plan(s):
- Starter — USD19.00 /User/Month
- Team — USD39.00 /User/Month
- Business — USD59.00 /User/Month
- Enterprise — USD0.00
LiveChat is a Live Chat Software solution. Top features include:
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
Yes, LiveChat offers a 0-day free trial.
LiveChat provides Phone,Online (Ticket) support.
LiveChat is Cloud Hosted software.
LiveChat provides Help Guides,Video Guides,Blogs for training.
