LiveEngage
By LiveEngage
- ✓ Visitor Targeting
- ✓ Transfers
- ✓ Shortcut Messages
- ✓ Persistent Chat
- ✓ Offline Form
- ✓ Knowledge Database
- ✓ Co-Browsing
- ✓ Agent Scheduling
- ✓ Video Chat
- ✓ Call Me Option
- Mobile and web messaging
- Robust reporting and analytics
- Real-time sentiment analysis
- Text analytics to find Hot topics
- Smart agent routing
- Secure co-browsing
- Offsite engagements
- Accessibility
- Mobile and web messaging
- Robust reporting and analytics
- Real-time sentiment analysis
- Text analytics to find Hot topics
- Smart agent routing
- Secure co-browsing
- Offsite engagements
- Accessibility
What do you like best? Nothing really. The company is terrible, and it's people are terrible. If there were a worst company award, it would likely go to these people. What do you dislike? Their software rarely works to do anything more complex th...
What do you like best? There old product work ok some of the time. What do you dislike? They decided, without warning, to end of life the version that we were on. Granted there old platform was somewhat limited in terms of functionality. They to...
What do you like best? The ability to segment traffic and target visitors in different stages of the sales funnel. You can set up campaigns with almost any trigger points that you can think of. What do you dislike? The "upgrade" to LiveEngage (f...
What do you like best? It is a good platform and if implemented correctly it could have been great for us. What do you dislike? The implementation process was from the start. The Implementation manager would not attend meetings or would...
What do you like best? Simple implementation and intuitive user interface. You don't need to be a genius to get started. What do you dislike? Underwhelming customer support. Not responding to emails, dodging important questions about...
LiveEngage offers 1 pricing plan(s):
- Custom — USD0.00
LiveEngage is a Live Chat Software solution. Top features include:
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
Yes, LiveEngage offers a 0-day free trial.
LiveEngage provides Phone,Online (Ticket) support.
LiveEngage is Cloud Hosted software.
LiveEngage provides Help Guides,Blogs for training.
