About
Maaiiconnect is a customer collaboration and engagement platform that helps business owners boost their sales and customer support system. By integrating with existing CRM and social media platforms, maaiiconnect provides organisations with the ability to deliver cloud-based omnichannel support to their customers in a seamless and efficient manner. The platform also provides a host of analytics and intelligent communication tools to help users drive their business sales. In addition, maaiiconnect is a reliable and secure platform compliant with GDPR, ISO 27001 and ISO 9001 certifications. The software also comes with a 24/7 support facility along with a 99.95% uptime guaranteed Service Level Agreement. Overall, maaiiconnect is a comprehensive solution that organisations can use to manage their omnichannel customer engagement.
Key Features
- ✓ Visitor Targeting
- ✓ Transfers
- ✓ Shortcut Messages
- ✓ Persistent Chat
- ✓ Offline Form
- ✓ Knowledge Database
- ✓ Co-Browsing
- ✓ Agent Scheduling
- ✓ Video Chat
- ✓ Call Me Option
Pricing
Essentials
USD0
- 3 Staff Licences included
- 5
- 000 Minutes
- 1 GB Storage
- 30 Days Report History
- 3 Staff Licences included
- 5
- 000 Minutes
- 1 GB Storage
- 30 Days Report History
Lite
USD19/User/Month
- 1 Staff Licence minimum
- 150 Minutes per Month per Staff
- 2 GB Storage per Staff
- 180 Days Report History
- 1 Staff Licence minimum
- 150 Minutes per Month per Staff
- 2 GB Storage per Staff
- 180 Days Report History
Pro
USD29/User/Month
- 1 Staff Licence minimum
- 3 Months Subscription minimum
- 150 minutes per Month per Staff
- 3 GB Storage per Staff
- Unlimited Report History
- 1 Staff Licence minimum
- 3 Months Subscription minimum
- 150 minutes per Month per Staff
- 3 GB Storage per Staff
- Unlimited Report History
Business
USD39/User/Month
- 3 Staff Licences minimum
- 3 Months Subscription minimum
- 300 Minutes per Month per Staff
- 4 GB Storage per Staff
- Unlimited Report History
- 3 Staff Licences minimum
- 3 Months Subscription minimum
- 300 Minutes per Month per Staff
- 4 GB Storage per Staff
- Unlimited Report History
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Frequently Asked Questions
How much does maaiiconnect cost?
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maaiiconnect offers 4 pricing plan(s):
- Essentials — USD0.00
- Lite — USD19.00 /User/Month
- Pro — USD29.00 /User/Month
- Business — USD39.00 /User/Month
What is maaiiconnect used for?
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maaiiconnect is a Live Chat Software solution. Top features include:
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
Does maaiiconnect offer a free trial?
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maaiiconnect does not currently offer a free trial.
What support does maaiiconnect provide?
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maaiiconnect provides Phone,Business Hours,Online (Ticket) support.
Is maaiiconnect cloud-based or on-premise?
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maaiiconnect is Cloud Hosted software.
What training resources does maaiiconnect offer?
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maaiiconnect provides Help Guides,Blogs,Video Guides for training.