Motadata HelpDesk
By Motadata HelpDesk
Help Desk Software
Onetime(Perpetual License)
About
Motadata HelpDesk is a software that enables users to deliver smarter and faster IT services to their customers. It has a simple, modern interface that allows users to improve their relationship with their customers. The software is easy to use and does not require any training. With the help of a centralized knowledge-base, employees receive the ability to help themselves. And with multi-channel support, user tickets can be logged through channels such as email, self-service portal, mobile apps, and more. With Motadata, users can manage inventories and automate key workflows through automation.
Key Features
- ✓ Incident Management
- ✓ Social Media Integration
- ✓ Multi-Channel Communication
- ✓ Macros (Templated Responses)
- ✓ Customizable Branding
- ✓ Ticket Management
- ✓ Surveys & Feedback
- ✓ Known Issue Management
- ✓ Knowledge Base
- ✓ Contract (SLA Management)
- ✓ Community Forums
- ✓ Automated Routing
- ✓ Alerts (Escalation)
- ✓ Self Service Portal
- ✓ Live Chat
- ✓ Document Storage
Pricing
Motadata HelpDesk
USD
0
- Incident Management
- Knowledge Base
- Multi-Level Workflow Automation
- SLA Management
- Self-Service Portal
- Canned Responses
- Reporting & Dashboards
- Mobile App
- Incident Management
- Knowledge Base
- Multi-Level Workflow Automation
- SLA Management
- Self-Service Portal
- Canned Responses
- Reporting & Dashboards
- Mobile App
User Reviews
+ Write a Review
JD
Jitu Dabhi
Complete satisfy with ITSM software.
Complete satisfy with ITSM software.
Frequently Asked Questions
How much does Motadata HelpDesk cost?
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Motadata HelpDesk offers 1 pricing plan(s):
- Motadata HelpDesk — USD0.00
What is Motadata HelpDesk used for?
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Motadata HelpDesk is a Help Desk Software solution. Top features include:
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
Does Motadata HelpDesk offer a free trial?
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Yes, Motadata HelpDesk offers a 0-day free trial.
What support does Motadata HelpDesk provide?
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Motadata HelpDesk provides Business Hours,Online (Ticket) support.
Is Motadata HelpDesk cloud-based or on-premise?
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Motadata HelpDesk is Cloud Hosted software.
What training resources does Motadata HelpDesk offer?
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Motadata HelpDesk provides Help Guides,Blogs,Video Guides for training.
