Moveworks
By Moveworks
Help Desk Software
Onetime(Perpetual License)
About
The bot can also escalate to a human agent when needed.
Moveworks is an employee service management platform that helps companies by making the work environment productive for their employees. Moveworks is an all-in-one platform for issuing an IT ticket to managing the HR portal. The platform offers an intelligence engine, triage, multilingual support, performance dashboards, and integration partners.
For IT teams, conversational AI can automate a variety of tech issues, from provisioning software, resetting passwords and creating email groups. Moveworks also helps companies create an effortless employee experience. The platform makes sure that an organisation complies with every financial policy. It provides the right paragraph from the company’s knowledge base. Furthermore, Moveworks maximises the value of these resources.
It immediately learns new information and surfaces it over chat. Moveworks uses conversational AI to address questions automatically. The platform’s bot surfaces the exact answer based on the user
Key Features
- ✓ Incident Management
- ✓ Social Media Integration
- ✓ Multi-Channel Communication
- ✓ Macros (Templated Responses)
- ✓ Customizable Branding
- ✓ Ticket Management
- ✓ Surveys & Feedback
- ✓ Known Issue Management
- ✓ Knowledge Base
- ✓ Contract (SLA Management)
- ✓ Community Forums
- ✓ Automated Routing
- ✓ Alerts (Escalation)
- ✓ Self Service Portal
- ✓ Live Chat
- ✓ Document Storage
Pricing
Moveworks
USD0
- Effortless Employee Service
- Every channel
- every issue
- every time
- Multi-language Support
- Performance Dashboard
- Triage
- Movework intelligence Engine
- Effortless Employee Service
- Every channel
- every issue
- every time
- Multi-language Support
- Performance Dashboard
- Triage
- Movework intelligence Engine
User Reviews
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Frequently Asked Questions
How much does Moveworks cost?
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Moveworks offers 1 pricing plan(s):
- Moveworks — USD0.00
What is Moveworks used for?
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Moveworks is a Help Desk Software solution. Top features include:
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
Does Moveworks offer a free trial?
▼
Moveworks does not currently offer a free trial.
What support does Moveworks provide?
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Moveworks provides Phone,Email,Live Chat,Online (Ticket) support.
Is Moveworks cloud-based or on-premise?
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Moveworks is Cloud Hosted software.
What training resources does Moveworks offer?
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Moveworks provides Help Guides,Video Guides,Blogs for training.
