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MyLiveChat

MyLiveChat

By MyLiveChat

2.6  ·  7 reviews Live Chat Software Onetime(Perpetual License)
About
My LiveChat is an online live chat platform that helps users engage with their customers in a faster and personal way. It enables users to chat with their customers in real-time to provide a messaging experience that has a human touch. My LiveChat offers tools to introduce a floating chat button to your website using a simple HTML code. You can provide personalized help in real time to your customers by proactive support tools and layering humans. It allows you to offer a quick and impactful support experience to your customers to increase the efficiency of your business. Users can make use of features like canned responses to answer real time questions and share files and pictures with just a few clicks. You get unlimited chats without any charges with My LiveChat. You can additionally monitor, transfer, report, and do team chats along with customizing everything, from agent greetings to company logos to your chat window. The platform is free to use for 1 seat and offers many price variations for more than 1 seat to suit
Key Features
  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Agent Scheduling
  • Video Chat
  • Call Me Option
Screenshots
MyLiveChat screenshot 1
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MyLiveChat screenshot 2
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MyLiveChat screenshot 3
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MyLiveChat screenshot 4
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MyLiveChat screenshot 5
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MyLiveChat screenshot 6
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Pricing
Free Plan
USD0
  • 1 Seat
  • Unlimited Agents
  • Unlimited Depts
  • Unlimited Websites
  • Unlimited Chats
  • 3 Year Chat History
  • Visitor Monitoring
  • Customization
  • SSL Certificate
  • Canned Responses
  • Proactive Chat
  • Email Chat Transcript
  • File Transfer
  • Typing Indicator
  • Offline Messaging Delivery
  • Multi-language support
  • Spell Checker
  • Multiple Simultaneous Chats
  • 1 Seat
  • Unlimited Agents
  • Unlimited Depts
  • Unlimited Websites
  • Unlimited Chats
  • 3 Year Chat History
  • Visitor Monitoring
  • Customization
  • SSL Certificate
  • Canned Responses
  • Proactive Chat
  • Ema
Get Started
Basic Plan
USD29/Month
  • 2 Seats
  • 5 Year Chat History
  • Includes features of Starter plan
  • 2 Seats
  • 5 Year Chat History
  • Includes features of Starter plan
Contact Sales
Corporate Plan
USD59/Month
  • 5 Seats
  • Includes features of Basic Plan
  • 5 Seats
  • Includes features of Basic Plan
Contact Sales
Enterprise Plan
USD99/Month
  • 10 Seats
  • 10 Year Chat History
  • Includes features of Corporate plan
  • 10 Seats
  • 10 Year Chat History
  • Includes features of Corporate plan
Contact Sales
User Reviews + Write a Review
M
Mara
★☆☆☆☆
Unstable

In the middle of chat sessions with customers, we would get messages like " MyLiveChat has stopped working" or "Connection to the chat server failed. Trying to reconnect" or “Cannot Connect to the chat server”. We would basically be forced to close down and...

C
Charles
★☆☆☆☆
Zero stars anyone

Zero stars anyone? I tried multiple times to get through to a person at multiple times though out the day and got absolutely no response. Waited as long as 45 minutes! (insert sound of crickets here. Not sure this business is still in business.

M
Mona
★☆☆☆☆
This is a rubbish software

This is a rubbish software. DO NOT WASTE YOUR TIME!

NH
Niki Hale
★☆☆☆☆
No Training or Support, Rude Customer Service

If I could give this company zero stars, I would. We have new team members that need training on the platform, and they've told us that they do not provide any training. How is that possible? You definitely have a sales team that walks people through it in ...

★★★★☆
"Mylivechat is an efficient support agent-customer communication application"

What do you like best? Mylivechat offers fast communication, saving the time site support agent could have used to email, call or to contact the client through other means, which most of the times are costly and time consuming. This is is the featu...

Frequently Asked Questions
How much does MyLiveChat cost?

MyLiveChat offers 5 pricing plan(s):

  • Free Plan — USD0.00
  • Starter Plan — USD15.00 /Month
  • Basic Plan — USD29.00 /Month
  • Corporate Plan — USD59.00 /Month
  • Enterprise Plan — USD99.00 /Month
What is MyLiveChat used for?

MyLiveChat is a Live Chat Software solution. Top features include:

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form
Does MyLiveChat offer a free trial?

Yes, MyLiveChat offers a 0-day free trial.

What support does MyLiveChat provide?

MyLiveChat provides Phone,Online (Ticket) support.

Is MyLiveChat cloud-based or on-premise?

MyLiveChat is Cloud Hosted software.

What training resources does MyLiveChat offer?

MyLiveChat provides Help Guides,Blogs for training.

Tool Info
Company MyLiveChat
HQ Delaware,
Starting price Free
Deployment Cloud Hosted
Languages English
Free Trial 0 Days
Best For
Enterprises SMEs SMEs
Customization
No