NovoChat
By NovoChat
Live Chat Software
Onetime(Perpetual License)
About
NovoChat is an omnichannel messaging platform that enables companies to broadcast messages and promotions over WhatsApp and Messenger. It also allows them to provide multi-agent customer support over the aforementioned platforms, facilitating steady business growth.
Moreover, with NovoChat, companies can send messages to the loyal client base in bulk, providing all the required updates about current proceedings within the organisation. Admins can start with the particular solution in three easy steps, they need to generate a workspace, upload CSV files of contacts and start generating personalised messages.
It can also be used to have 1:1 conversations, generate sales opportunities and in customer segmentation tasks. The effective use cases of NovoChat goes as, FB messenger on website, LINE on website, chat button on website and Telegram on website. Lastly, users can depend on the knowledge base of NovoChat to learn how to broadcast messages on Whatsapp business, add chat buttons on their websites and WhatsApp business on websites.
Key Features
- ✓ Visitor Targeting
- ✓ Transfers
- ✓ Shortcut Messages
- ✓ Persistent Chat
- ✓ Offline Form
- ✓ Knowledge Database
- ✓ Co-Browsing
- ✓ Agent Scheduling
- ✓ Video Chat
- ✓ Call Me Option
Screenshots
Screenshot 1
Pricing
Free
USD0
- Facebook Messenger
- LINE
- Telegram
- Omnichannel Widget
- Resolve & Assign
- Agent Management
- Auto-Reply
- Support: Support Ticket
- Facebook Messenger
- LINE
- Telegram
- Omnichannel Widget
- Resolve & Assign
- Agent Management
- Auto-Reply
- Support: Support Ticket
Business
USD19/User/Month
- WhatsApp Business
- Facebook Messenger
- LINE
- Telegram
- Omnichannel Widget
- Resolve & Assign
- Agent Management
- Auto-Reply
- Support: Live Chat
- WhatsApp Business Number: $49 per Month
- WhatsApp Session Message: $0.005
- WhatsApp Template Message: Check destination pricing
- WhatsApp Business
- Facebook Messenger
- LINE
- Telegram
- Omnichannel Widget
- Resolve & Assign
- Agent Management
- Auto-Reply
- Support: Live Chat
- WhatsApp Business Number: $49 per Month
- WhatsApp Session Message: $0.005
- WhatsApp Template Message: Check
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Frequently Asked Questions
How much does NovoChat cost?
▼
NovoChat offers 2 pricing plan(s):
- Free — USD0.00
- Business — USD19.00 /User/Month
What is NovoChat used for?
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NovoChat is a Live Chat Software solution. Top features include:
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
Does NovoChat offer a free trial?
▼
NovoChat does not currently offer a free trial.
What support does NovoChat provide?
▼
NovoChat provides Online (Ticket),Business Hours support.
Is NovoChat cloud-based or on-premise?
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NovoChat is Cloud Hosted software.
What training resources does NovoChat offer?
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NovoChat provides Help Guides,Blogs for training.
