OneDesk

By OneDesk

★ 4.5 · 2 reviews Project Management Software With Quickbooks Integration Monthly,Yearly

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About

OneDesk is a project management and collaboration solution designed for teams. It provides both a traditional project management view and dashboard, as well as agile status boards. OneDesk allows you to better assign tasks through the use of Gantt charts, as you can connect dependent tasks to see who has take on more work, as well as better calculate when projects and task will finish, and how much they will cost. With the discussions and notifications feature, you can let team members and customers know when the status of tasks changes. You can also track time in projects through the timesheet feature, with real-time time tracking functionality. OneDesk includes reporting functionality, which allows you to create custom reports through the software’s templates. You can also schedule and email reports, as well as export this data. OneDesk integrates with other popular software, including Slack, Jira, Zendesk, and Salesforce.

Key Features

✓ Incident Management
✓ Social Media Integration
✓ Multi-Channel Communication
✓ Macros (Templated Responses)
✓ Document Storage
✓ Surveys & Feedback
✓ Known Issue Management
✓ Knowledge Base
✓ Contract (SLA Management)
✓ Automated Routing
✓ Alerts (Escalation)
✓ Self Service Portal
✓ Live Chat
✓ Community Forums

Screenshots

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Pricing

5 Users Plan

USD11/User/Month

5 users
Unlimited Customers
Unlimited Projects
Ticketing and Helpdesk
Customer Apps
Mobile App
Integrations
5 users
Unlimited Customers
Unlimited Projects
Ticketing and Helpdesk
Customer Apps
Mobile App
Integrations

Contact Sales

10 Users Plan

USD10/Month

10 Users
Unlimited Customers
Unlimited Projects
Ticketing and Helpdesk
Customer Apps
Mobile App
Integrations
10 Users
Unlimited Customers
Unlimited Projects
Ticketing and Helpdesk
Customer Apps
Mobile App
Integrations

Start Free Trial

20 Users Plan

USD9/User/Month

20 Users
Unlimited Customers
Unlimited Projects
Ticketing and Helpdesk
Customer Apps
Mobile App
Integrations
20 Users
Unlimited Customers
Unlimited Projects
Ticketing and Helpdesk
Customer Apps
Mobile App
Integrations

Contact Sales

50 Users Plan

USD8/User/Month

20 Users
Unlimited Customers
Unlimited Projects
Ticketing and Helpdesk
Customer Apps
Mobile App
Integrations
20 Users
Unlimited Customers
Unlimited Projects
Ticketing and Helpdesk
Customer Apps
Mobile App
Integrations

Contact Sales

100 Users Plan

USD8/User/Month

100 Users
Unlimited Customers
Unlimited Projects
Ticketing and Helpdesk
Customer Apps
Mobile App
Integrations
100 Users
Unlimited Customers
Unlimited Projects
Ticketing and Helpdesk
Customer Apps
Mobile App
Integrations

Contact Sales

User Reviews + Write a Review

★★★★★

"Best Project Management Tool"

What do you like best? The tool helps making project manager job very easy. You can track team activities , Deliverables and time tracking easily What do you dislike? The tool Doesnt have very good excel base effort tracking but overall good tool...

★★★★★

"Great experience on project management software"

What do you like best? The way of thinking about anything can have its own projects, can be small ones, but still projects; and I have all the information about the staff, equipment and hourly time pay down, so it's easy to propose a project, knowing ah...

Frequently Asked Questions

How much does OneDesk cost? ▼

OneDesk offers 5 pricing plan(s):

5 Users Plan — USD11.00 /User/Month
10 Users Plan — USD9.60 /Month
20 Users Plan — USD9.00 /User/Month
50 Users Plan — USD8.40 /User/Month
100 Users Plan — USD7.80 /User/Month

What is OneDesk used for? ▼

OneDesk is a Project Management Software With Quickbooks Integration solution. Top features include:

Incident Management
Social Media Integration
Multi-Channel Communication
Macros (Templated Responses)
Document Storage

Does OneDesk offer a free trial? ▼

Yes, OneDesk offers a 0-day free trial.

What support does OneDesk provide? ▼

OneDesk provides Business Hours,Online (Ticket) support.

Is OneDesk cloud-based or on-premise? ▼

OneDesk is Cloud Hosted software.

What training resources does OneDesk offer? ▼

OneDesk provides Help Guides,Blogs,Video Guides for training.

Company OneDesk

HQ Montreal, Canada

Starting price USD11 /User/Month

Deployment Cloud Hosted

Languages English

Free Trial 0 Days