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Paldesk

Paldesk

By Paldesk

4.5  ·  11 reviews Live Chat Software Monthly,Yearly
About
Paldesk is an Omnichannel Communication tool that helps you convert visitors and customers. It offers features of Live Chat and Help Desk Software to meet the needs of your organization. Paldesk integrates with Drupal, Zapier, Slack, WordPress, and more.
Key Features
  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Agent Scheduling
  • Video Chat
  • Call Me Option
Screenshots
Paldesk screenshot 1
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Paldesk screenshot 2
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Paldesk screenshot 3
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Paldesk screenshot 4
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Paldesk screenshot 5
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Pricing
Rookie
USD11/User/Month
  • 1 Widget
  • Easy Pop-up
  • Widget Customization
  • Feedback Forms (5)
  • 1 Widget
  • Easy Pop-up
  • Widget Customization
  • Feedback Forms (5)
Contact Sales
Rising Star
USD29/User/Month
  • Includes features of Early Stage plan
  • plus
  • ‍Ticketing System
  • KnowledgeBase (unlimited)
  • Feedback Forms (unlimited)
  • Visitor Overview (unlimited)
  • Includes features of Early Stage plan
  • plus
  • ‍Ticketing System
  • KnowledgeBase (unlimited)
  • Feedback Forms (unlimited)
  • Visitor Overview (unlimited)
Contact Sales
User Reviews + Write a Review
M
Mathias
★☆☆☆☆
Horrible.

Horrible.Horrible service, wanted to delete my account.Contacted them the first time, they said it was deleted and they would send me a confirmation, now 2 weeks after i still have the account, i contact them again and talk with them in 1 hour on the livech...

NM
Nikolina Maškari?
★★★★☆
Perfect ROI!

It's a cool and cheap software for small-business like myself. Easy to set-up (didn't have to call IT team or developers) and fun to use. Since I'm working on a global field their Live Translate feature is an amazing add-on, as well as smart routing for my ...

MR
Mirjana R
★★★★★
I love this omnichannel!

I love this omnichannel! so easy to use, simple dashboard and lot of great features such as predefined answers, ticketing systems...Price is ok too just $12 yearly, strongly recommend!

MR
Mislav Raguž
★★★★★
Great live chat and help desk software

This live chat and help desk software really shows it value and helps you to get to know better live chat and help desk software with its simplicity. Also, it's has really nice interface and cool features as widget customization.

IM
Igor Mirkovi?
★★★★★
Chat looks really good on a website

Chat looks really good on a website, and response time is great.

Frequently Asked Questions
How much does Paldesk cost?

Paldesk offers 3 pricing plan(s):

  • Rookie — USD11.00 /User/Month
  • Early Stage — USD19.00 /User/Month
  • Rising Star — USD29.00 /User/Month
What is Paldesk used for?

Paldesk is a Live Chat Software solution. Top features include:

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form
Does Paldesk offer a free trial?

Yes, Paldesk offers a 0-day free trial.

What support does Paldesk provide?

Paldesk provides Online (Ticket) support.

Is Paldesk cloud-based or on-premise?

Paldesk is Cloud Hosted software.

What training resources does Paldesk offer?

Paldesk provides Help Guides,Blogs,Video Guides for training.

Tool Info
Company Paldesk
HQ New York,
Starting price USD11 /User/Month
Deployment Cloud Hosted
Languages English
Free Trial 0 Days
Best For
Enterprises SMEs SMEs
Customization
No