ProProfs Chat
By ProProfs Chat
- ✓ Visitor Targeting
- ✓ Transfers
- ✓ Shortcut Messages
- ✓ Persistent Chat
- ✓ Offline Form
- ✓ Knowledge Database
- ✓ Co-Browsing
- ✓ Agent Scheduling
- ✓ Video Chat
- ✓ Call Me Option
- Operator: 1
- Unlimited Chats
- Departments & Groups: 3
- Domains: 1
- Web
- Mobile & Desktop App
- Chat History: 1 Year
- Visitor Tracking
- Ticketing
- Ratings & Surveys
- Canned Responses: Basic
- Reports: Basic
- Customize Logos and Colors
- White Label: Addon
- Customer Support: Premium Support
- Canned Responses
- Chat Transcripts
- Real-Time Chat
- Real-Time Visitor Monitoring
- Chat Window Customization
- Multiple Chat Sessions
- Operator/Visitor Typing Status
- Chat Window Templates
- Custom Chat Image
- Operator: 1
- Unlimited Chats
- Operator: 1
- Unlimited Chats - Unlimited
- Departments & Groups: Unlimited
- Domains: 3
- Web
- Mobile & Desktop App
- Chat History: Unlimited
- Visitor Tracking
- Ticketing
- Ratings & Surveys
- File Transfer
- Inactivity Timeout
- Greetings & Announcements
- Canned Responses: Advanced
- Supervise Chats
- Chat Routing
- Reports: Advanced
- Customize Logos and Colors
- Multiple Languages
- Escalations & Transfer
- Call Back
- Advanced Customization
- Supervisor Dashboard
- Audit & Admin Controls
- White Label: Addon
- Integrations: Basic
- Cust
- Unlimited Chats
- Departments & Groups: Unlimited
- Domains: Unlimited
- Web
- Mobile & Desktop App
- Chat History: Unlimited
- Visitor Tracking
- Ticketing
- Ratings & Surveys
- File Transfer
- Inactivity Timeout
- Greetings & Announcements
- Canned Responses: Advanced
- ProProfs Help Desk: Custom
- ProProfs Knowledge Base & FAQs: Custom
- ProProfs Survey maker: Custom
- Supervise Chats
- Chat Routing
- Reports: Advanced
- Customize Logos and Colors
- Multiple Languages
- Escalations & Transfer
- Call Back
- Advanced Customization
- Supervi
PROS & CONS What are the best aspects of this product? What’s commendable about ProProfs is its ability to bring human support and automation together. The fact that visitors can seamlessly transition from chatbot conversation to that of human i...
PROS & CONS What are the best aspects of this product? We wish we had discovered this software earlier. It has so many features ranging from detailed reports to automation tools like chatbots. But the highlight of ProProfs Chat is the reports an...
What do you like best? Live2suppport live is an awesome chat service. This is pumping up sales levels with an average of 50 instant chat conversations a day. Being a consumer-oriented company it gives a better chance of converting browsers into buye...
What do you like best? I like how our company was able to integrate not just one but different software with ProProfs Chat. We had were looking for a chat software that could be integrated with our WordPress website initially. But later, during the demo...
What do you like best? Helps to create brand value. Be it starting a chat on your website or be it canned responses; the entire process of customer support is quick. What do you dislike? Chatbots looks quite lucrative. Maybe you can try to bring ...
ProProfs Chat offers 3 pricing plan(s):
- ESSENTIALS — USD15.00 /User/Month
- PREMIUM — USD20.00 /User/Month
- ENTERPRISE — USD0.00
ProProfs Chat is a Live Chat Software solution. Top features include:
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
Yes, ProProfs Chat offers a 0-day free trial.
ProProfs Chat provides Phone,Online (Ticket),Business Hours support.
ProProfs Chat is Cloud Hosted software.
ProProfs Chat provides Help Guides,Video Guides,Blogs for training.
