1. Home
  2. Live Chat Software
  3. Pure Chat
Pure Chat

Pure Chat

By Pure Chat

4.4  ·  240 reviews Live Chat Software Yearly,Monthly
About
Pure Chat is a live chat software that can be customized to fit your business needs. It saves all your chat history, which helps your agents while following up with a particular visitor or customer. You can also create canned responses so that your agents don’t have to type the same replies again and again. With Pure Chat, you can have unlimited operators and unlimited chats.
Key Features
  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Agent Scheduling
  • Video Chat
  • Call Me Option
Screenshots
Pure Chat screenshot 1
Screenshot 1
Pricing
Growth
USD49/User/Month
  • Max Websites: 1
  • Users/Operators Included: 4
  • SMS Notifcations: 100
  • Unlimited Chats
  • Advanced Widget Customization
  • All Integrations
  • Engagement Hub
  • iOS and Android Mobile Apps
  • Security Roles (Admin
  • Power Users and Operators)
  • Unlimited Chat History Transcripts
  • Canned Responses
  • Chat Notifications
  • File Transfer
  • Trigger-Based Actions and Alerts
  • Realtime Analytics
  • Visitor Tracking
  • Comprehensive Account Statistics and Reports
  • CSV exports for Reports & Contacts
  • Support
  • Max Websites: 1
  • Users/Operators Incl
Contact Sales
User Reviews + Write a Review
★☆☆☆☆
Purechat was an helpdesk disaster

What do you like best? It had a beautiful user interface ; dashbaord was self explanatory and easy to navigate around. What do you dislike? We had issues opening new chats.On countless occasions , we opened a new chat only for the agent to be tol...

★☆☆☆☆
"Frequent disconnections"

What do you like best? Aesthetics. Simple and to the point, minimalist design appeals to young crowd. What do you dislike? Too frequent disconnections, especially on mobile What business problems are you solving with the product? What benefits...

RM
robin maes
★☆☆☆☆
they work with scammers they provide…

they work with scammers they provide chats for them....

T
TS
★☆☆☆☆
Bought a envy 6032 printer last week…

Bought a envy 6032 printer last week from Currys all OK until I sent it up, didn't give me the 5 months free ink trial, sent HP a message no reply. Called the helpline told me they would call me back.. went on Purechat which was a link on their web page. Ve...

★★★☆☆
Pure Chat, oh how I love/hate you.

What do you like best? I like how I am building a strong relationship with my customers. What do you dislike? I dislike the fact that I cannot insert photos into the chat. Recommendations to others considering the product Use this produc...

Frequently Asked Questions
How much does Pure Chat cost?

Pure Chat offers 2 pricing plan(s):

  • Growth — USD49.00 /User/Month
  • Pro — USD99.00 /User/Month
What is Pure Chat used for?

Pure Chat is a Live Chat Software solution. Top features include:

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form
Does Pure Chat offer a free trial?

Yes, Pure Chat offers a 0-day free trial.

What support does Pure Chat provide?

Pure Chat provides Online (Ticket) support.

Is Pure Chat cloud-based or on-premise?

Pure Chat is Cloud Hosted software.

What training resources does Pure Chat offer?

Pure Chat provides Help Guides,Video Guides,Blogs for training.

Tool Info
Company Pure Chat
HQ scottsdale, Arizona United States
Starting price USD49 /User/Month
Deployment Cloud Hosted
Languages English
Free Trial 0 Days
Best For
SMEs Enterprises
Customization
No