Pythia
By Pythia
Help Desk Software
Onetime(Perpetual License)
About
Pythia software is a platform used to provide your agents with AI-powered suggestions and enhanced tools to boost your customer experience for Zendesk. The software offers advanced and macro usage analytics complemented to filter and export the reporting results. Classify categorizes with incoming tickets and assigns them to agent in minutes.
Key Features
- ✓ Incident Management
- ✓ Social Media Integration
- ✓ Multi-Channel Communication
- ✓ Macros (Templated Responses)
- ✓ Customizable Branding
- ✓ Ticket Management
- ✓ Surveys & Feedback
- ✓ Known Issue Management
- ✓ Knowledge Base
- ✓ Contract (SLA Management)
- ✓ Community Forums
- ✓ Automated Routing
- ✓ Alerts (Escalation)
- ✓ Self Service Portal
- ✓ Live Chat
- ✓ Document Storage
Screenshots
Screenshot 1
Pricing
Standard
USD30/User/Month
- Reply Suggestions
- Apply or Submit
- Advanced Search
- Quick Buttons
- Short Tiltles
- Dynamic Content Support
- Reply Suggestions
- Apply or Submit
- Advanced Search
- Quick Buttons
- Short Tiltles
- Dynamic Content Support
Advanced
USD0
- Includes features of Standard plan
- plus
- Macros Usage Reporting
- Macros AutoApply
- Macros AutoSubmit
- Pythia Classifier
- Includes features of Standard plan
- plus
- Macros Usage Reporting
- Macros AutoApply
- Macros AutoSubmit
- Pythia Classifier
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Frequently Asked Questions
How much does Pythia cost?
▼
Pythia offers 2 pricing plan(s):
- Standard — USD30.00 /User/Month
- Advanced — USD0.00
What is Pythia used for?
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Pythia is a Help Desk Software solution. Top features include:
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
Does Pythia offer a free trial?
▼
Yes, Pythia offers a 0-day free trial.
What support does Pythia provide?
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Pythia provides Online (Ticket) support.
Is Pythia cloud-based or on-premise?
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Pythia is Cloud Hosted software.
What training resources does Pythia offer?
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Pythia provides Help Guides,Blogs for training.
