Raiseaticket
By Raiseaticket
Help Desk Software
Onetime(Perpetual License)
About
Raiseaticket is a free cloud-based support desk solution platform that comes with a free help desk interface. This interface helps customers and support workers communicate more efficiently by automatically eliminating congested emails and unanswered client inquiries. Furthermore, using data-driven performance insights, solid quantitative metrics, and data summary, Raiseaticket's free helpdesk enhances customer experience and helps monitor the team's efficacy.
Key Features
- ✓ Incident Management
- ✓ Social Media Integration
- ✓ Multi-Channel Communication
- ✓ Macros (Templated Responses)
- ✓ Customizable Branding
- ✓ Ticket Management
- ✓ Surveys & Feedback
- ✓ Known Issue Management
- ✓ Knowledge Base
- ✓ Contract (SLA Management)
- ✓ Community Forums
- ✓ Automated Routing
- ✓ Alerts (Escalation)
- ✓ Self Service Portal
- ✓ Live Chat
- ✓ Document Storage
Pricing
Raiseaticket
USD0
- Channels Email Web Portal
- Web Portal
- Customer Management Company Management User Management
- Company Management
- User Management
- Client Helpdesk Portal Custom Organisation Support Portal
- Custom Organisation Support Portal
- Team Management Group Management Agents Management Agents Privileges Departments
- Group Management
- Agents Management
- Agents Privileges
- Departments
- Time Management Operating Hours Definition Of Holidays Service Level Agreement (SLA) Policies Time Zone Support
- Operating Hours
On-Premise
USD0
- OPEX based – per user billing model
- Customization and whitelabel options
- High availability options and private cloud disaster recovery options
- 24/7 mission critical appliance and application support options
- OPEX based – per user billing model
- Customization and whitelabel options
- High availability options and private cloud disaster recovery options
- 24/7 mission critical appliance and application support options
User Reviews
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Frequently Asked Questions
How much does Raiseaticket cost?
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Raiseaticket offers 2 pricing plan(s):
- Raiseaticket — USD0.00
- On-Premise — USD0.00
What is Raiseaticket used for?
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Raiseaticket is a Help Desk Software solution. Top features include:
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
Does Raiseaticket offer a free trial?
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Raiseaticket does not currently offer a free trial.
What support does Raiseaticket provide?
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Raiseaticket provides Phone,Online (Ticket) support.
Is Raiseaticket cloud-based or on-premise?
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Raiseaticket is Cloud Hosted software.
What training resources does Raiseaticket offer?
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Raiseaticket provides Help Guides,Blogs for training.
