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RepairShopr

RepairShopr

By RepairShopr

4.5  ·  22 reviews Auto Repair Software Monthly,Yearly
About
RepairShopr is a powerful ticketing software that is best suited for repair shops. The software is packed with many helpful features like contract / SLA management, incident management, knowledge base management, alerts / escalation, automated routing, multiple brands / products, self service portal, etc. With this software, you can resolve tickets faster and with more accuracy by collaborating with other agents. You can categorize tickets based on priority. The software also makes it easy to organize repetitive customer questions into FAQs and with page templates. This software also contains features specifically for jewelry stores, plumbing, CRM, HVAC, POS, etc.
Key Features
  • Website Integration
  • Customer Tracking
  • Service history tracking
  • Mobile Responsive
  • Third-party Integration
  • Sales Tracking
  • Multi-Location
  • Inventory Management
  • Report Generation
  • Live Chat
  • Contact Management
  • Billing and Invoicing
  • VIN Lookup
  • Voice Operation
  • Vehicle Information
  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Customizable Branding
  • Quotes (Proposals)
  • List Management
  • Customer Support
  • Marketing Automation
  • Referral Tracking
  • Product Catalog
  • Call Logging
  • Project Management
  • Lead Scoring
Screenshots
RepairShopr screenshot 1
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RepairShopr screenshot 2
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RepairShopr screenshot 3
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RepairShopr screenshot 4
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RepairShopr screenshot 5
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RepairShopr screenshot 6
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Pricing
Starter
USD60/Month
  • 75 Tickets & Invoices / Month
  • One Location
  • 1 User Account
  • Outbound Emails
  • Field Jobs
  • Reports
  • Estimates
  • Customer Portal
  • Marketr Automated Marketing
  • SMS Per Month*
  • Snail Mail**
  • Integrated Payments
  • Recurring Invoicing
  • Point of Sale
  • Time Clock
  • Job Timer
  • QuickBooks Integration
  • Leads
  • Website Integration
  • Cash Registers
  • 75 Tickets & Invoices / Month
  • One Location
  • 1 User Account
  • Outbound Emails
  • Field Jobs
  • Reports
  • Estimates
  • Customer Portal
  • Marketr Automated Marketing
  • SMS Per Month*
  • Snail Mail**
  • Integrated
Contact Sales
Big Chain
USD120/Month
  • $99.99/USD Per Location Per Month (Billed Annually)
  • $119.99/USD Per Month
  • Unlimited Tickets & Invoices / Month
  • 2+ Locations
  • 10 User Account
  • Outbound Emails
  • Field Jobs
  • Reports
  • Estimates
  • Customer Portal
  • Marketr Automated Marketing
  • SMS Per Month*
  • Snail Mail**
  • Integrated Payments
  • Recurring Invoicing
  • Point of Sale
  • Time Clock
  • Job Timer
  • QuickBooks Integration
  • Leads
  • Website Integration
  • Cash Registers
  • $99.99/USD Per Location Per Month (Billed Annually)
  • $119.99/USD Per Month
  • Unlimited Tickets & Invoices /
Contact Sales
User Reviews + Write a Review
★★☆☆☆
"Could have been better "

What do you like best? They had a lot of options to track my business sales What do you dislike? Customer service wasn't great, unwillingness to help with training and product knowledge, price point, lack of integration, What business proble...

★★★★☆
"Good ticketing system"

What do you like best? Integration with Ninja, the RMM tool suite I use. What do you dislike? Can't create all the reports I would like. What business problems are you solving with the product? What benefits have you realized? I needed a...

★★★★☆
"Overall good"

What do you like best? Active development, broad feature set, We needed more options and better inventory support What do you dislike? Search function has gotten worse during our time as a subscriber What business problems are you solving with...

★★★★☆
"Would be great with some minor updates"

What do you like best? This program is relatively user friendly. I'm no computer genius, but I can use Repairshoppr with ease. What do you dislike? When syncing the program with quickbooks, there's a bit lacking. For instance, when entering the c...

★★★★☆
"The system that makes my business grow."

What do you like best? I really like to be able to count and access information in order to see the performance of my business before arriving at the office. I also like the way how this system allows me to have a complete database of all my clients in ...

Frequently Asked Questions
How much does RepairShopr cost?

RepairShopr offers 3 pricing plan(s):

  • Starter — USD59.99 /Month
  • Repair Shop — USD119.99 /Month
  • Big Chain — USD119.99 /Month
What is RepairShopr used for?

RepairShopr is a Auto Repair Software solution. Top features include:

  • Website Integration
  • Customer Tracking
  • Service history tracking
  • Mobile Responsive
  • Third-party Integration
Does RepairShopr offer a free trial?

RepairShopr does not currently offer a free trial.

What support does RepairShopr provide?

RepairShopr provides Business Hours,Online (Ticket) support.

Is RepairShopr cloud-based or on-premise?

RepairShopr is Cloud Hosted software.

What training resources does RepairShopr offer?

RepairShopr provides Help Guides,Blogs,Video Guides for training.

Tool Info
Company RepairShopr
HQ Kirkland,
Starting price USD60 /Month
Deployment Cloud Hosted
Languages English
Free Trial Not Available
Best For
Personals Enterprises SMEs SMEs
Customization
No