RescueAssist
By RescueAssist
What is RescueAssist
RescueAssist is a cloud-based remote support tool by GoTo that allows IT teams to troubleshoot and fix issues quickly. It enables secure, real-time access to devices anywhere.Why Choose RescueAssist
RescueAssist offers fast, browser-based support with no need for downloads. It's trusted for its reliability, ease of use, and high-level security features.Benefits of RescueAssist
It reduces downtime with instant remote assistance and improves customer satisfaction. IT teams can assist multiple users simultaneously, boosting efficiency.How to Use RescueAssist
Technicians log in to the web portal, initiate a support session, and send users a secure access link. The session starts instantly with remote screen control.Features of RescueAssist
Includes file transfer, multi-session handling, remote diagnostics, and live chat. It also offers session recording and robust encryption for data protection.- ✓ Session Recording
- ✓ Remote Control
- ✓ File Transfer
- ✓ Feedback Collection
- ✓ Diagnostic Tools
- ✓ Screen Sharing
- ✓ Live Chat
- ✓ Session Transfer
- Web Console
- File Transfer
- Remote Diagnostics
- Multi-Monitor Navigation
- Multi-Session Support
- Slack integration
- Mobile Add-On : Only $20 per Agent Monthly
- Web Console
- File Transfer
- Remote Diagnostics
- Multi-Monitor Navigation
- Multi-Session Support
- Slack integration
- Mobile Add-On : Only $20 per Agent Monthly
What do you like best? Once a session is established, the software works reasonably well at controlling remote PCs, transferring files, and delivering basic chat functionality with end user. What do you dislike? This product is unreliab...
What do you like best? It is fairly intuitive. I could get it to work without any special training. What do you dislike? It takes time to get it work the way needed. What problems are you solving with the product? What benefit...
What do you like best? The ability to remotely connect to client computers to quickly perform technical support. What do you dislike? I have had quite a few problems trying to connect to certain client computers using the software. Also...
What do you like best? Trustworthy and seamless way of working with support on computer issues. What do you dislike? As a customer of support teams who use this application it all flows wonderfully - I barely even know that it's in use....
What do you like best? Works flawlessly on a variety of platforms, has never failed to function as needed so long as remote client has active network connection What do you dislike? Id prefer the option to have it start up running as a ...
RescueAssist offers 1 pricing plan(s):
- RescueAssist — USD69.00 /Month
RescueAssist is a Remote Access Software solution. Top features include:
- Session Recording
- Remote Control
- File Transfer
- Feedback Collection
- Diagnostic Tools
Yes, RescueAssist offers a 0-day free trial.
RescueAssist provides Phone,Online (Ticket),Business Hours support.
RescueAssist is Cloud Hosted software.
RescueAssist provides Help Guides,Video Guides,Blogs for training.
