About
Respond.io is an intuitive business messaging platform that helps marketing, sales, support, and engineering teams gather contacts from different channels in one place. The platform empowers teams with an impressive speed of messaging and starts closing deals and tickets 3 times faster.
With Respond.io, users can create extraordinary customer profiles with all messaging, web chat, SMS, and email interactions merged into a single contact. They can send alerts, promotions, or updates with the dependability of SMS over any channel by maintaining just one API.
Respond.io helps teams to cooperate on conversations and deliver amazing customer experiences, faster. Users can find all of the customer's chats in a single place even if they have communicated over different channels. They get a real-time analytics dashboard to easily toggle between different chats of different customers.
Moreover, Respond.io provides easy automation like tagging, assigning, or even replying to messages so that teams can deliver better services in less time.
Key Features
- ✓ Visitor Targeting
- ✓ Transfers
- ✓ Shortcut Messages
- ✓ Persistent Chat
- ✓ Offline Form
- ✓ Knowledge Database
- ✓ Co-Browsing
- ✓ Agent Scheduling
- ✓ Video Chat
- ✓ Call Me Option
Screenshots
Pricing
Starter
USD0
- 5 Team Members
- Unlimited Messages
- All Channels
- Up to 100 Contacts
- 5 Team Members
- Unlimited Messages
- All Channels
- Up to 100 Contacts
Pro
USD29/Month
- Unlimited Team Members
- Unlimited Messages
- All Channels
- Up to 1
- 000 Contacts
- Unlimited Team Members
- Unlimited Messages
- All Channels
- Up to 1
- 000 Contacts
Business
USD79/Month
- Unlimited Team Members
- Unlimited Messages
- All Channels
- Up to 5
- 000+ Contacts
- Unlimited Team Members
- Unlimited Messages
- All Channels
- Up to 5
- 000+ Contacts
Enterprise
USD0
- Unlimited Team Members
- Unlimited Messages
- All Channels
- Custom Contacts Limit
- Unlimited Team Members
- Unlimited Messages
- All Channels
- Custom Contacts Limit
User Reviews
+ Write a Review
No reviews yet. Be the first to review!
Frequently Asked Questions
How much does Respond.io cost?
▼
Respond.io offers 4 pricing plan(s):
- Starter — USD0.00
- Pro — USD29.00 /Month
- Business — USD79.00 /Month
- Enterprise — USD0.00
What is Respond.io used for?
▼
Respond.io is a Live Chat Software solution. Top features include:
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
Does Respond.io offer a free trial?
▼
Respond.io does not currently offer a free trial.
What support does Respond.io provide?
▼
Respond.io provides Online (Ticket) support.
Is Respond.io cloud-based or on-premise?
▼
Respond.io is Cloud Hosted software.
What training resources does Respond.io offer?
▼
Respond.io provides Help Guides,Video Guides,Blogs for training.